First, I'm just a simple user of a Global Protect client since this is required by our company. I'm not proficient with technical terms and stuff. Issue: I successfully connected to the gateway however, I have no internet connection. No sites can be accessed. Troubleshooting I have done so far: 1. Reinstalling the client and restarting my device. 2. Tried a different device. 3. Tried a different Wifi connection. 4. Tried using Ethernet cable. 5. Tried using Mobile data through my phone's hotspot. Results: 1. Reinstalling did not work. 2. Issue persists on a different device connected to the same Wifi connection. 3. Using a different Wifi connection seemed to work. I can access sites normally. 4. Still no internet connectivity when using a LAN cable. 5. Mobile data through hotspot also works fine. All sites have loaded successfully. What could be the issue with my internet connection? or is this an issue with our company's VPN? I need to resolve this since mobile data is not reliable in my location and the other Wifi connection is not our own. I am desperate since I cannot work efficiently due to this issue. I already reached out to our IT support however, they cannot find the source of the issue.
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