About UrosSustar

After a ton of troubleshooting this, I figured out that removing the device serial number from the network > portal > satellites > satellite device list seems to clear the stored cookie on the portal. This then prompts the satellite to re-authenticate using username/password, which you can do via an automated method. I'm running 10.1.8-h2, so your mileage might vary depending on your version ... View more

I do not believe there are any preemption options for the gateway. Failover from the primary to secondary works because the client will automatically try to reconnect when is loses connection to the gateway, so it will test the primary, find it is unreachable, and then fail to the secondary. But when the primary comes back up it is already connected (to the secondary) gateway), so there is no reason to retest. Clients should automatically return to the primary gateway when the maximum VPN lifetime expires, though this may take considerable time (I believe the default is 30 days).   Some options might be: decrease the VPN lifetime; tell clients to manually switch back to the primary; or block the secondary gateway to force clients back to the primary. ... View more

We're having the same challenge. This feature is still not supported? Is there any workaround? ... View more