About DevonFan

Hi, Recently, two VM-100s in my operating environment have encountered the problem of not being able to download software through the GUI. The situation I encountered is that the download speed is very slow, and then the result will fail. Other external updates of the firewall, such as app-id update and clicking "check now" to check the software version are normal... I have checked all the settings of this KB and the situation still persists. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClkuCAC   I observed in the system log that there is a log of connection closed between the firewall and the update server. Where can I check more detailed logs to debug?   ... View more

Hi all, How can I calculate the device memory usage of my device (PA-820)? OS Version is 9.1.6     Thanks all ... View more

  Hi All, I have two PA-3020 that are HA setup, version 9.1.9. Since the beginning of March, I have found that dynamic updates often fail. Strictly speaking, downloading images is normal. However, one firewall updates normally and the other fails to update, causing the two firewall versions to mismatch. But it does not always fail to update automatically, and the probability of occurrence is about 50%. active one: active one passive one: passive one At the beginning of April, we updated the firewall version to 9.1.12. After two weeks of observation, I found that the problem still exists. If I install the image file directly, there will be an error. fail detail     At present my solution is: delete the downloaded image file -> manually download the image file -> manually install the latest version   How can I fix this problem?   Thanks. ... View more