About thilagaraj_rajasekar

I am facing an issue while trying to update the license   I am able to ping the google dns and updates.paloaltonetworks.com admin@PA-VM> ping host updates.paloaltonetworks.com PING updates.gcp.gslb.paloaltonetworks.com (34.96.84.34) 56(84) bytes of data. 64 bytes from 34.84.96.34.bc.googleusercontent.com (34.96.84.34): icmp_seq=1 ttl=57 time=6.26 ms 64 bytes from 34.84.96.34.bc.googleusercontent.com (34.96.84.34): icmp_seq=2 ttl=57 time=6.03 ms 64 bytes from 34.84.96.34.bc.googleusercontent.com (34.96.84.34): icmp_seq=3 ttl=57 time=6.24 ms 64 bytes from 34.84.96.34.bc.googleusercontent.com (34.96.84.34): icmp_seq=4 ttl=57 time=6.21 ms ^C --- updates.gcp.gslb.paloaltonetworks.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3003ms rtt min/avg/max/mdev = 6.039/6.191/6.264/0.089 ms admin@PA-VM> ================================================== Error: Auto update agent failed to install license information: ================================================== ... View more