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This is in the logs: 470-T12807 06/16/2021 15:49:57:142 Debug( 458): error detail is Server cert verification failed P 470-T12807 06/16/2021 15:49:57:142 Info ( 281): Session <__NSURLSessionLocal: 0x7f9591320780> set to (null) P 470-T12807 06/16/2021 15:49:57:142 Debug( 653): GetHttpResponse: m_errorDetails is Server cert verification failed. P 470-T12807 06/16/2021 15:49:57:142 Debug(3633): Login to gateway **.**.**.** without ipv6 P 470-T12807 06/16/2021 15:49:57:142 Debug(5564): Show Gateway VPN External Gateway: The network connection is unreachable or the gateway is unresponsive. Check the network connection and reconnect. P 470-T12807 06/16/2021 15:49:57:142 Debug(3890): Failed to pre-login to the gateway **.**.**.** P 470-T12807 06/16/2021 15:49:57:142 Info (2678): Failed to retrieve info for gateway **.**.**.** P 470-T12807 06/16/2021 15:49:57:142 Debug(2689): tunnel to **.**.**.** is not created. P 470-T12807 06/16/2021 15:49:57:142 Debug(4095): Create tunnel failed for manual gateway **.**.**.** using IPv4. P 470-T12807 06/16/2021 15:49:57:142 Debug(6849): --Set state to Disconnected P 470-T12807 06/16/2021 15:49:57:144 Debug(4111): On demand mode. Skip setting network discover event. P 470-T12807 06/16/2021 15:49:57:144 Debug(11159): SetVpnStatus called with new status=0, Previous Status=0
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Login to the portal is fine. I can type in the portal address in a web browser and it comes up and I can login on the browser without any issues. I can also access the vpn on the windows without any issues either. The error message populates when I sign onto any Apple products via the vpn software.
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I am having an issue logging into the VPN on my Apple devices. I can connect to the VPN via the windows laptop, but I cannot on my Apple laptop. I keep receiving this error message on the Macbook Pro "[Error]: Gateway VPN External Gateway: The network connection is unreachable, or the gateway is unresponsive. Check the network connection and reconnect.". I can successfully access the VPN on windows without any issues, and I am using the same credentials to log in. Has anyone encountered this issue before?
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