About Seth_Sakshi

Hello All,   Greetings for the day!   I would like to know if there is any way through which we can add the tag in the incidents and alert. I can see 2 columns available in the alert and incident pane, but not able to edit it with the custom name like we do in the endpoint data. Also, in the endpoint data we have a column Endpoint Alias which we can name according to the requirement but this column is not available in the incident data & Alert data, due to which we need to manually check the Alias in the endpoint data for each incident and alert.   Is there any way to incorporate the endpoint Alias column in the incident & Alert tab.   Thanks in advance.   Regards, Sakshi Seth ... View more

Hello All,   I would like to know about the network configuration in cortex XDR. What is the benefit of adding the IP range & domain suffix for the customer deliveries?   Regards, Sakshi Seth ... View more

Hi All,   Will cortex be able to detect if there is any malicious URL clicked by user? Also, would like to know how cortex detect the ransomware attack.   Regards, Sakshi Seth   ... View more

Hello All,   Otter.ai is the one of the bot feature that automatically join the meetings and there is the no any software for the windows that software available for the mobile only .   Is there any way to block it through cortex XDR.   Thanks in advance.   Regards, Sakshi Seth ... View more

Hello All,   We have observed some unwanted applications( Any desk, WhatsApp) used by end users in customer environment. Is there any way apart from blocking the hash present in cortex console which will block the execution of such files.   Thanks in advance. Regards, Sakshi Seth ... View more

Hi All,    We have received an update regarding the 7.9.100 CE  hotfix for cortex xdr agent. Can someone please let me know whether this update fixes the upgrade failure of windows 7 Operating system or upgrade failure of cortex xdr agent. Also, is it necessary to upgrade this version if we are not facing any failure issue on the systems.   Thanks in Advance.   Regards, Sakshi Seth ... View more

I want to know the XQL query or filters which helps in the analysis of alerts & to know the source of file where it is coming into our system. For example- whether user downloaded the file from browser or someone sent through outlook, from portable device, etc.  ... View more

Hello,   We are facing issue while working with excel files when cortex is enabled, when we disable the protection excel start working properly, but when we again enable it, excel takes long time to open or close the file.     Kindly suggest.   Thanks,  Sakshi   ... View more

Hello,   We have noticed that the user can simply exit the XDR on the system tray. Is there any way to block the exit button with admin rights or any way possible to avoid stopping the app?     Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended. ... View more