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    Have questions on ION 1200 cellular devices? Find answers in this FAQ. How many modems are supported in the ION 1200? There is one cellular modem in each ION 1200 cellular device.   ION 1200-C-NA supports RF bands in N orth A merica ION 1200-C-ROW supports RF bands for R est O f the W orld (APAC,EMEA) ION 1200-C-5G-WW supports RF bands W orld W ide   What are the supported RF bands?   ION 1200 Model Description Supported RF bands  ION 1200-C-NA ION 1200 4G LTE device for North America LTE: B2, B4,B5, B7, B12,B13, B14, B25,B26, B41,B42,B43,  B48, B66,B71 ION 1200-C-ROW ION 1200 4G LTE device for EMEA/APAC LTE: B1, B3,B7, B8, B20,B2, B32, B38,B40, B41,B42,B43 ION 1200-C-5G-WW ION 1200 5G LTE global device  LTE: B1, B2,B3, B5, B7,B8,B12, B13,B14, B17, B18,B19, B20, B25,B26,B28, B29,B30, B32, B34,B38, B39, B40,B41, B42,B46, B48, B66, B71   5G Sub-6NR: n1,n2, n3, n5,n28, n41, n66,n71, n77, n78,n79 Where should I position the ION 1200 cellular devices? To position the ION 1200 cellular devices, please use the below speed recommendations: ION 1200-C-NA/ROW : LTE CAT 7  ION 1200-C-5G-WW : HIGH SPEED LTE - 5G    Is the 5G mmWave spectrum supported? No. ION 1200 devices  support Sub-6 GHz frequency spectrum only.   Can ION 1200 Cellular devices support Dual SIM? Yes , ION 1200 cellular devices support dual SIMs in Active/Backup mode.   Is FirstNet(Band 14) supported?  In our roadmap.Not certified at the moment.   Is GPS supported? Yes.GPS is supported in standalone mode.   Is GPS data formatted? No   Can GPS be turned off? Yes. Below is the UI workflow:     How many antennas are shipped for each cellular device variation? The ION 1200 LTE devices require 3 antennas: Main,AUX and GPS. ION 1200 5G device requires 4 antennas : Main,MIMO1,MIMO2/GNSS L5 and AUX/GNSS L1/MIMO   Are outdoor antennas supported? Outdoor antenna qualification is on our roadmap.   What carriers are  certified for the ION 1200 modems? The 1200-C-NA device is certified for ATT,Verizon,T-Mobile and PTCRB GCF certification is in progress for 1200-C-ROW The 1200-C-5G device is certified for ATT,T-Mobile and PTCRB  (Verizon is in progress)   Can we auto detect the carrier? Yes, when a SIM is inserted, the modem automatically loads the carrier firmware that is pre-loaded in the device.   Do the ION 1200 cellular devices ship with a SIM? No. The customer has to procure a SIM from the cellular service provider.   Does the modem reset when SIM switchover happens? Yes   Does SIM switchover happen automatically ? SIM Switchover happens automatically when:   Active cellular wan interface is set to Admin down. SIM switchover is initiated manually on the portal. An active data session with the cellular network is absent(Loss of IP).Continuous loss of data session for 5 mins will initiate SIM switchover when a SIM is present in the second slot. Layer 3 unreachability over the Cellular WAN link   What is the FCS date for ION 1200? Oct 31, 2021   Are Alerts and Alarms generated to indicate cellular link failures? Yes, alerts and alarms are generated for specific conditions triggered on cellular links. Please take a look at the Admin Guide for specific information.  ... View more

To help customers simplify network operations, we introduced new artificial intelligence for IT operations (AIOps) enhancements, telemetry and improved dashboards in Prisma® SD-WAN 5.5. This webinar explains how to simplify network operations with Prisma SD-WAN Watch on-demand to learn the details and benefits of our new AIOps features, including: Event correlation and analysis with policy control for simpler event identification and faster remediation New and improved dashboard views for more effective capacity planning and troubleshooting Exporting of device telemetry (e.g., application and network health metrics) for third-party analysis To learn more, check out this webinar on-demand. ... View more

This document outlines how Prisma SD-WAN (formerly CloudGenix) integrates with Google Cloud Platform to modernize enterprise connectivity.   Focus topics include: Growing Cloud Challenges Automating branch-to-GCP connectivity with CloudBlades Leveraging Prisma SD-WAN and GCP Integration for a Complete SASE Solution   Learn more here . ... View more

Just a quick FYI that new AIOps enhancements were released on Palo Alto Networks Prisma SD-WAN that will help dramatically simplify network operations. Read all about it in this blog   Feel free to discuss it here! ... View more

Did you know that Prisma SD-WAN CloudBlades enables API-based integration of the branch CPE and provides a centralized platform for programming and app-flow engine at the CPE, access to Prisma SD-WAN telemetry and a secure, authenticated API access to Prisma SD-WAN CPE and systems. This allows businesses to easily enable the cloud-delivered branch and simplify management and operations.   Read all about it in this blog ! ... View more