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About Breitenberg
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09-02-2021
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Sep 02, 2021Last Visited
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| Member Since | 08-31-2021 09:44 PM |
| Date Last Visited | 09-02-2021 01:20 AM |
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08-31-2021
09:45 PM
1 Kudo
Just wondering if anyone else is experiencing this... We have about 600 XDR agents deployed and keep running into scenarios where the agents just seemingly randomly stop checking in. Nothing meaningful in the logs. Doing a cytool checkin does nothing. The agents disappear from the dashboard entirely making it reeeeeeallly hard to even determine that the agent has stopped communicating. If we use the XDRAgentCleaner to manually remove the agent and re-install it magically starts working just fine. We've seen it on multiple agent versions from 7.0 to 7.3. The last_checkin dates are all over the map.. It's just super odd. Palo support has been completely unhelpful. official rapidfs
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