I am attempting to close a single incident via the XSOAR API and the Batch Close Incidents endpoint (POST /incident/batchClose). The information about my request and the response are posted below. The status of the incident was new before I sent the close request and does not appear to have changed after sending the request even though the response status code is 200. The incident was not modified at all. What am I doing wrong? POST https://xsoar.xyz.com/incident/batchClose HTTP 200 Request Headers Authorization: xxxxx Content-Type: application/json User-Agent: PostmanRuntime/7.28.0 Accept: */* Host: xsoar.xyz.com Accept-Encoding: gzip, deflate, br Connection: keep-alive Content-Length: 109 Request Body { "closeNotes": "TEST Close Notes", "closeReason": "TEST Close Reason", "filter": {"id": ["34595"]} } Response Headers Content-Type: application/json Server-Timing: 330 Strict-Transport-Security: max-age=10886400000000000; includeSubDomains Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Frame-Options: DENY X-Xss-Protection: 1; mode=block Date: Wed, 22 Sep 2021 21:46:32 GMT Transfer-Encoding: chunked Response Body { "total": 1, "data": [ { "id": "34595", "version": 4, "modified": "2021-09-20T15:34:44.220359105-05:00", "sortValues": null, "roles": null, "allRead": false, "allReadWrite": false, "previousRoles": null, "previousAllRead": false, "previousAllReadWrite": false, "hasRole": false, "dbotCreatedBy": "cdena", "ShardID": 0, "CustomFields": { "actionsoncampaignincidents": "Close", "csoctimer": { "accumulatedPause": 0, "breachTriggered": false, "dueDate": "0001-01-01T00:00:00Z", "endDate": "0001-01-01T00:00:00Z", "lastPauseDate": "0001-01-01T00:00:00Z", "runStatus": "idle", "sla": 0, "slaStatus": -1, "startDate": "0001-01-01T00:00:00Z", "totalDuration": 0 }, "csvdomain": [ {}, {}, {} ], "dbotpredictionprobability": 0, "detectionsla": { "accumulatedPause": 0, "breachTriggered": false, "dueDate": "0001-01-01T00:00:00Z", "endDate": "0001-01-01T00:00:00Z", "lastPauseDate": "0001-01-01T00:00:00Z", "runStatus": "idle", "sla": 20, "slaStatus": -1, "startDate": "0001-01-01T00:00:00Z", "totalDuration": 0 }, "endpoint": [ {} ], "isactive": "true", "qtemailsearchresults": [ {}, {}, {} ], "qtipsearchresults": [ {}, {}, {} ], "qturlsearchresults": [ {}, {}, {} ], "remediationsla": { "accumulatedPause": 0, "breachTriggered": false, "dueDate": "0001-01-01T00:00:00Z", "endDate": "0001-01-01T00:00:00Z", "lastPauseDate": "0001-01-01T00:00:00Z", "runStatus": "idle", "sla": 7200, "slaStatus": -1, "startDate": "0001-01-01T00:00:00Z", "totalDuration": 0 }, "selectaction": "", "similarincidentsdbot": [ {} ], "splunkemailresults": [ {}, {}, {} ], "timetoassignment": { "accumulatedPause": 0, "breachTriggered": false, "dueDate": "0001-01-01T00:00:00Z", "endDate": "0001-01-01T00:00:00Z", "lastPauseDate": "0001-01-01T00:00:00Z", "runStatus": "idle", "sla": 0, "slaStatus": -1, "startDate": "0001-01-01T00:00:00Z", "totalDuration": 0 }, "urlsslverification": [] }, "account": "", "autime": 1632170083637240196, "type": "No Playbook Developed", "rawType": "No Playbook Developed", "name": "XSOAR Integration Test", "rawName": "XSOAR Integration Test", "status": 1, "reason": "", "created": "2021-09-20T15:34:43.637240196-05:00", "occurred": "2021-09-20T15:34:43.637239603-05:00", "closed": "0001-01-01T00:00:00Z", "sla": 0, "severity": 0, "investigationId": "34595", "labels": [ { "value": "cdena", "type": "Instance" }, { "value": "Manual", "type": "Brand" } ], "attachment": null, "details": "", "openDuration": 0, "lastOpen": "0001-01-01T00:00:00Z", "closingUserId": "", "owner": "cdena", "activated": "0001-01-01T00:00:00Z", "closeReason": "", "rawCloseReason": "", "closeNotes": "", "playbookId": "1321d4de-9f5f-4150-8e3e-01bf2e7b9799", "dueDate": "2021-10-04T15:34:43.637240196-05:00", "reminder": "0001-01-01T00:00:00Z", "runStatus": "waiting", "notifyTime": "2021-09-20T15:34:44.212182182-05:00", "phase": "", "rawPhase": "", "isPlayground": false, "rawJSON": "", "parent": "", "category": "", "rawCategory": "", "linkedIncidents": null, "linkedCount": 0, "droppedCount": 0, "sourceInstance": "cdena", "sourceBrand": "Manual", "canvases": null, "lastJobRunTime": "0001-01-01T00:00:00Z", "feedBased": false, "dbotMirrorId": "", "dbotMirrorInstance": "", "dbotMirrorDirection": "", "dbotDirtyFields": null, "dbotCurrentDirtyFields": null, "dbotMirrorTags": null, "dbotMirrorLastSync": "0001-01-01T00:00:00Z", "isDebug": false, "changeStatus": "", "insights": 0 } ], "notUpdated": 0, "searchAfter": null, "searchBefore": null, "searchAfterElastic": null, "searchBeforeElastic": null }
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