You are using per-app VPN? Have you checked MDM solution if it is configured correctly? https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/mobile-endpoint-management/set-up-a-mobile-endpoint-management-system/manage-the-globalprotect-app-using-a-third-party-mdm/per-app-vpn-configurations.html Also if you configure full on demand VPN do you see the same issue? https://docs.paloaltonetworks.com/globalprotect/10-0/globalprotect-admin/mobile-endpoint-management/set-up-a-mobile-endpoint-management-system/manage-the-globalprotect-app-using-other-third-party-mdms/configure-the-globalprotect-app-for-android.html
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