About akannadhasan

Hi,   There are multiple reasons for observing "device registration: no" status in the  " show wildfire status" command output.    Kindly refer to the below article addressing the same. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000oMCYCA2&lang=en_US%E2%80%A9   ... View more

Please share the bug ID, and also the fix version suggested by Palo alto support, if possible. This may be useful to someone who is dealing with a similar issue.   Thank you in advance.   ... View more

Hi,    Thank you for your response.   Please check with the below command,   request wildfire upgrade install file <use tab>         ... View more

Hello ChirPatel,    As you have mentioned that the file was uploaded manually to FW via GUI, try installing the same through CLI using the following command.   "request wf-content upgrade install file <use tab>".    Using tab as mentioned on the above command should list out the version, that you have manually uploaded via GUI. Check and install the same if the uploaded version is listed out. Kindly refer to the below KB article.   https://docs.paloaltonetworks.com/wildfire/9-1/wildfire-admin/set-up-and-manage-a-wildfire-appliance/enable-wildfire-appliance-analysis-features/set-up-wildfire-appliance-content-updates/install-wildfire-content-updates-from-an-scp-enabled-server.html   Hope this would help.   ... View more