About jtorvald

Hi @amore, thank you so much for the help. I have confirmed that your suggestions are correct. Unfortunately, I'm experiencing 2 more problems when sending the request, I hope you might be able to help me a little more. Problem 1 - When I send the PUT request using the built in http method, if the integration name and/or brand have whitespaces in them, I receive a response with StatusCode:400, detail:"Could not update integration", and error:"No suitable module for name : <integration instance name> and brand : <integration brand>" Do you know if there is a specific way to encode the arguments in the JSON body so that XSOAR can parse the whitespaces in the PUT request correctly?   Problem 2 - When I send the PUT request using an integration name and brand that do NOT contain whitespaces, I receive a response with StatusCode:400, detail:"Could not update integration", and error:"<integration instance name> already exists (33)." It seems XSOAR will not update the integration instance because it already exists, and I cannot identify any way to signify to XSOAR in the request that I wish to update an already existing instance. Do you know how to manage this? ... View more

Thanks so much for the quick help! Deleting the incidents and resetting the timestamp in the integration worked perfectly. I really appreciate it. ... View more