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- About OtherWorldsTV
11-15-2021
4Posts
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Nov 15, 2021Last Visited
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Latest posts by OtherWorldsTV
| Subject | Views | Posted |
|---|---|---|
| 6871 | 11-15-2021 11:31 AM | |
| 7955 | 11-12-2021 11:28 AM | |
| 7979 | 11-12-2021 11:13 AM | |
| 8221 | 11-12-2021 09:45 AM |
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| Member Since | 11-12-2021 09:40 AM |
| Date Last Visited | 11-15-2021 09:35 PM |
| Posts | 4 |
11-15-2021
11:31 AM
By default we already drop any traffic that doesn't meet specific patterns. But it's annoying watching the intrusion logs fill up with Expanse over and over. As I said, their phone support lives up to everything else I've seen from them so far. 2 hour hold times, repeated hang ups, and one particular call of being taken off hold to be asked "Are you sure you aren't a customer" FIVE times before being hung up on. Honestly, I think they should be investigated for criminal intent. Their "research" is doing nothing to benefit anyone.
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11-12-2021
11:28 AM
Their phone support is equally impressive. I've only been hung up on 3 times, and spent a little over 2 hours on hold so far.
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11-12-2021
11:13 AM
I'm sorry, but rather than making excuses for their bad behavior, you should be asking WHY their crawler is hitting my server 20,000 times since Midnight causing a Denial of Service. The server in question is not a web server, but a file server for a Roku channel, which has zero use for any Palo Alto product user. Other crawlers (Google, Bing, etc) all follow the directives set by our robots.txt and do NOT try to index our servers. Why should Palo Alto be any different? As for contacting them by email, I've tried that. And got an immediate bounce message saying my email was "undeliverable." Honestly, a single scan and move on would be fine. But continually hitting my server this excessively shows malicious intent on the part of Palo Alto Networks.
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11-12-2021
09:45 AM
Much the same as the issue in this post: https://live.paloaltonetworks.com/t5/general-topics/incoming-traffic-from-palo-alto-ip-address/td-p/196099 only with a different set of IP addresses (34.77.162.0 - 34.96.130.0). Telling me that "we crawl on a regular basis" is decidedly NOT an answer! One, I am not a client of Palo Alto or Expanse, Inc, so your crawling is of no benefit to myself. Two, your "regular crawling" is disrupting my network majorly. Is that really your end goal? What EXACTLY are you looking for on my PRIVATE network? Partial log: MISS|403|1636727367297|2668|604509|34.86.35.0|-|http://cdnotherworlds.b-cdn.net/|IL|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|efd0e52587a035b40b4f0568448b0507|US MISS|403|1636718015879|2668|604509|34.77.162.0|-|http://cdnotherworlds.b-cdn.net/|TX|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|38ec458cac0e000c52a54a3fdc02b407|US MISS|403|1636711019886|2668|604509|34.77.162.0|-|https://cdn.otherworlds.tv/|MI|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|00963a032da5da4b32c7382d1e6bc10e|US MISS|403|1636710780963|2668|604509|34.86.35.0|-|https://cdn.otherworlds.tv/|DE|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|87b25183aaa7f90ea9074e09ef68e9e7|US MISS|403|1636709293552|2668|604509|34.96.130.0|-|http://cdnotherworlds.b-cdn.net/|DE|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|3e6c123ef8b8cbd65bd938d4decad824|US MISS|403|1636697076710|2668|604509|34.96.130.0|-|https://cdn.otherworlds.tv/|LA|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|199bcf329b04eed7cd8112c05f1d75ee|US MISS|403|1636693708796|2668|604509|34.77.162.0|-|http://cdn.otherworlds.tv/|LA|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|95c210d97d6db0993d277bffecace1d2|US MISS|403|1636682456854|2668|604509|34.77.162.0|-|https://cdnotherworlds.b-cdn.net/|DE|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|aaf73b49b6c569d067c921a8a88a730c|US MISS|403|1636681389575|2668|604509|34.86.35.0|-|https://cdnotherworlds.b-cdn.net/|MI|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|e4d4cbaeb257d24a6dcfc9b4ca7787cd|US MISS|403|1636673213470|2668|604509|34.77.162.0|-|http://cdn.otherworlds.tv/|DE|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|800a4e888d49bd473492fd4dcd234ff7|US MISS|403|1636672374657|2668|604509|34.77.162.0|-|https://cdnotherworlds.b-cdn.net/|IL|Expanse indexes the network perimeters of our customers. If you have any questions or concerns, please reach out to: scaninfo@expanseinc.com|ed1cc263aadda33463bcecc10ee7b9c3|US
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