I can confirm that i was able to solve the same issue with PANOS 7.1.10. In my case in the CLI there was "any" and "Any" available. We choosed Upper Case (which is not available in the GUI) and the Clients were able to connect again.
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Hello all, After doing some research I think this is an expected behavior. Hotmail has a feature called "Active Views". This will trigger the Hotmail Application to download the Content for you, so you don't need to access the refered Servers. More Information here: How do Hotmail Active Views work? - Use Active Views
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