About JAuld

So I reimaged my machine today. Issue still exists.  ... View more

Hey mate,   Yes im thinkign im going to have to re-image. Removing cortex did nothing also. Its a shame coz i like to learn what the issues really are but this one has got me. Doesnt happen often coz im too stubborn lol.    Here's some logs in case anyone has any ideas.  A dump from the service.      (P4476-T8820)Dump ( 91): 03/30/22 07:21:02:983 Received DNS request for dns.msftncsi.com with type 1 (P4476-T8820)Dump ( 531): 03/30/22 07:21:02:983 EnforceSplitDns, ret1=-1, ret2=-1, type1=0, type2=0 (3/4-in/exclude), bReplyNoSuchName=0 (P4476-T8820)Dump ( 532): 03/30/22 07:21:02:983 EnforceSplitDns, qname=dns.msftncsi.com, from tunnel=1, reply no such name = 0 (P4476-T8820)Dump ( 942): 03/30/22 07:21:02:983 HandleDnsCallback result=passthrough (P4476-T8820)Dump ( 718): 03/30/22 07:21:02:983 ST,lasterror is 997 (P4476-T8820)Dump ( 720): 03/30/22 07:21:02:983 ST,lasterror is ERROR_IO_PENDING (P4476-T8820)Dump ( 723): 03/30/22 07:21:02:983 ST,write success (P4476-T8820)Dump ( 871): 03/30/22 07:21:02:983 HandleDnsCallBack enter... (P4476-T8820)Dump ( 916): 03/30/22 07:21:02:983 HandleDnsCallBack isPv6=0, from virtual interace=0 (P4476-T8820)Dump ( 925): 03/30/22 07:21:02:983 HandleDnsCallback: dns request.. (P4476-T8820)Dump ( 932): 03/30/22 07:21:02:983 HandleDnsCallback: initReplyBuffer done. (P4476-T8820)Dump ( 91): 03/30/22 07:21:02:983 Received DNS request for dns.msftncsi.com with type 1 (P4476-T8820)Dump ( 531): 03/30/22 07:21:02:983 EnforceSplitDns, ret1=-1, ret2=-1, type1=0, type2=0 (3/4-in/exclude), bReplyNoSuchName=1 (P4476-T8820)Dump ( 532): 03/30/22 07:21:02:983 EnforceSplitDns, qname=dns.msftncsi.com, from tunnel=0, reply no such name = 1 (P4476-T8820)Dump ( 590): 03/30/22 07:21:02:983 EnforceSplitDns: Handle DNS request dns.msftncsi.com to server 203.12.160.35 (P4476-T8820)Dump ( 942): 03/30/22 07:21:02:983 HandleDnsCallback result=split dns (P4476-T8820)Dump ( 561): 03/30/22 07:21:02:983 ST,READER, return reject DNS now with AWS (P4476-T8820)Dump (3760): 03/30/22 07:21:02:983 ST,offset=34 (P4476-T8820)Dump (3417): 03/30/22 07:21:02:983 ST,ANSize = 76 (P4476-T8820)Dump (3423): 03/30/22 07:21:02:983 ST,return length=138 (P4476-T8820)Dump ( 718): 03/30/22 07:21:02:983 ST,lasterror is 997 (P4476-T8820)Dump ( 720): 03/30/22 07:21:02:983 ST,lasterror is ERROR_IO_PENDING (P4476-T8820)Dump ( 723): 03/30/22 07:21:02:983 ST,write success (P4476-T8820)Dump ( 871): 03/30/22 07:21:02:998 HandleDnsCallBack enter... (P4476-T8820)Dump ( 916): 03/30/22 07:21:02:998 HandleDnsCallBack isPv6=0, from virtual interace=0 (P4476-T8820)Dump ( 925): 03/30/22 07:21:02:998 HandleDnsCallback: dns request.. (P4476-T8820)Dump ( 932): 03/30/22 07:21:02:998 HandleDnsCallback: initReplyBuffer done. (P4476-T8820)Dump ( 91): 03/30/22 07:21:02:998 Received DNS request for dns.msftncsi.com with type 1 (P4476-T8820)Dump ( 531): 03/30/22 07:21:02:998 EnforceSplitDns, ret1=-1, ret2=-1, type1=0, type2=0 (3/4-in/exclude), bReplyNoSuchName=1 (P4476-T8820)Dump ( 532): 03/30/22 07:21:02:998 EnforceSplitDns, qname=dns.msftncsi.com, from tunnel=0, reply no such name = 1 (P4476-T8820)Dump ( 590): 03/30/22 07:21:02:998 EnforceSplitDns: Handle DNS request dns.msftncsi.com to server 203.12.160.36 (P4476-T8820)Dump ( 942): 03/30/22 07:21:02:998 HandleDnsCallback result=split dns (P4476-T8820)Dump ( 561): 03/30/22 07:21:02:998 ST,READER, return reject DNS now with AWS (P4476-T8820)Dump (3760): 03/30/22 07:21:02:998 ST,offset=34 (P4476-T8820)Dump (3417): 03/30/22 07:21:02:998 ST,ANSize = 76 (P4476-T8820)Dump (3423): 03/30/22 07:21:02:998 ST,return length=138 (P4476-T8820)Dump ( 718): 03/30/22 07:21:02:998 ST,lasterror is 997 (P4476-T8820)Dump ( 720): 03/30/22 07:21:02:998 ST,lasterror is ERROR_IO_PENDING (P4476-T8820)Dump ( 723): 03/30/22 07:21:02:998 ST,write success (P4476-T8820)Dump ( 871): 03/30/22 07:21:03:029 HandleDnsCallBack enter... (P4476-T8820)Dump ( 916): 03/30/22 07:21:03:029 HandleDnsCallBack isPv6=0, from virtual interace=1 (P4476-T8820)Dump ( 925): 03/30/22 07:21:03:029 HandleDnsCallback: dns request.. (P4476-T8820)Dump ( 932): 03/30/22 07:21:03:029 HandleDnsCallback: initReplyBuffer done. (P4476-T8820)Dump ( 91): 03/30/22 07:21:03:029 Received DNS request for dns.msftncsi.com with type 1 (P4476-T8820)Dump ( 531): 03/30/22 07:21:03:029 EnforceSplitDns, ret1=-1, ret2=-1, type1=0, type2=0 (3/4-in/exclude), bReplyNoSuchName=0 (P4476-T8820)Dump ( 532): 03/30/22 07:21:03:029 EnforceSplitDns, qname=dns.msftncsi.com, from tunnel=1, reply no such name = 0 (P4476-T8820)Dump ( 942): 03/30/22 07:21:03:029 HandleDnsCallback result=passthrough (P4476-T8820)Dump ( 718): 03/30/22 07:21:03:029 ST,lasterror is 997 (P4476-T8820)Dump ( 720): 03/30/22 07:21:03:029 ST,lasterror is ERROR_IO_PENDING (P4476-T8820)Dump ( 723): 03/30/22 07:21:03:029 ST,write success ... View more

I am having this issue and I cannot for the life of me work out whats going on. AFAIK im the only user experiencing this. I have a support ticket open with Arrow support and even they cannot work it out. Short of blowing away my windows installation, im not sure what else I can try. No one seems to have any solution online either, all forum posts end up dead with no solution found.   I'm using split DNS. Everything could be working fine (all internal and external access working with no issues) for any random time between 10 seconds up to 4+ hours, then suddenly DNS cannot resolve anything internal or external.  When the issue occurs, I cannot ping any internal resources at all whether by IP or FQDN. I cannot ping any external resources by DNS, but CAN ping external by IP only.  If I have any RDP sessions open to servers over the tunnel, they stay up, however I cannot create new connections to other servers.  There's nothing in particular I can do to replicate the issue on demand. It just happens.  There are no conflicts between my LAN or the routing table supplied by the tunnel.  There is nothing changing my DNS (settings are consistent before and during the issue occurring. I am running Windows 11 using GlobalProtect 6.0.0-262 and have tested 5.x versions too. All same issue. This does not happen on my macbook on the same LAN.  I have updated WiFi drivers, ethernet drivers, chipset drivers, etc. Anything I can think of. The issue occurs on WiFi and Ethernet. Windows patches are all up to date. Im just about to try removing Cortex XDR AV to rule that out. But apart from that, im all out of ideas. Can anyone shed some light on this please?     ... View more