About Kuldeep_Singh

This issue is fixed by following these steps of uninstallation &reinstallation of Global Protect: 1. Uninstall the global Protect Agent. 2. In Local Disk C: --> Program Files --> PaloAlto Networks --> Global Protect We have deleted the overall Paloalto networks Folder. 3. In Local Disk C: --> Users --> Local User (UserName) --> AppData --> Local --> deleted the Paloalto Networks Folder. 4. Disable WMI services: run - services.msc - Windows Management Instrumentation(WMI) - stop the service. 5. Delete the files under C:\Windows\System32\wbem\Repository deleted all files. ​6. Open the regedit. Go to HKEY_LOCAL_MACHINE > Software deleted the PaloAlto Networks Folder ​7. Open the regedit. Go to   HKEY_CURRENT_USER > Software deleted the PaloAlto Networks Folder ​8. Make sure that the virtual adapter is not present in the Network adapter settings. ​9. Reboot the computer. 10. Reinstall GlobalProtect using Newly downloaded from the portal. 11. Confirm that the WMI service is running. ... View more

I Jatin, any luck you found in resolving the issue? I am also facing the same issue on 2 systems in my office with same error although all other users are connecting without any issue. getting following error but unfortunately there is no technote on PA website to fix it. (P19264-T8012)Error( 306): 04/18/22 14:29:44:646 ConnectServer failed with error code 80041002 &  (P13696-T15960)Debug(1602): 04/18/22 14:42:40:971 DC, read 2309 of 2309 bytes from file C:\Users\NODR00381.LNJB\AppData\Local\Palo Alto Networks\GlobalProtect\ServerCert.pan. (P13696-T15960)Debug(1467): 04/18/22 14:42:40:971 DC, exportFirstCert (P13696-T15960)Debug(1544): 04/18/22 14:42:40:971 DC, could not find right property id, last error=80092004 (P13696-T15960)Debug(1256): 04/18/22 14:42:40:971 check server revocation (P13696-T15960)Debug(1273): 04/18/22 14:42:40:971 Server lnjb-ise.lnjbhilwara.com cert chain has been created. (P13696-T15960)Debug(1289): 04/18/22 14:42:40:971 Server lnjb-ise.lnjbhilwara.com cert verification passed (P13696-T15960)Debug(1322): 04/18/22 14:42:40:971 Check server certificate revocation returns TRUE ... View more