About miguelMA

unfortunately no, but they should be able to log into root and do the needful, like they did in my case.   ... View more

Actually spent a few hours with TAC last night, bottom line, their is a work around, where they log into to root and delete the host/key folder and then you can try again to import the key through the article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HByDCAW   This this not work for me, and they are researching a possible workaround, if there is any. They said it is a know issue and it is said to be fixed in 10.2.4.  we are running 10.2.3 and .4 is not available for download.   It seems the key the gui is looking for is the md5 "hex key word" but what you import is actually a alaphnumberic equivelant. ive tried all kinds of combinations but have not gotten anywhere. ... View more

WOW! I even open a case that went to up the chain to the dev team and was told that with 10.2.3 it was going to be fixed! @andrey11 AMAZING instructions! THANK YOU!!! 5*'s! This process working, proves the platform can do it, but the pointers/database/code need to be looked at for the GUI. Palo Alto Needs to hire you! (: thanks again! ... View more

When is the feature coming?  ... View more

Hey kiwi,  with a joy of finally a solution/something to try! (it's been over a week and nothing from palo support). Alas all the template and device are set to single vsys mode. 😞 but thanks for the hope!   ... View more