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About lionelgalvan1
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- About lionelgalvan1
05-20-2022
2Posts
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May 20, 2022Last Visited
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| Subject | Views | Posted |
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| 8077 | 05-20-2022 07:19 AM | |
| 947 | 05-19-2022 12:24 PM |
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| Member Since | 05-19-2022 12:20 PM |
| Date Last Visited | 05-20-2022 03:15 PM |
| Posts | 2 |
05-25-2022
01:38 AM
Hi @lionelgalvan1 ,
What PAN-OS version are you running ?
The ID population failed error was mentioned in bug PAN-157730:
https://docs.paloaltonetworks.com/pan-os/9-0/pan-os-release-notes/pan-os-9-0-addressed-issues/pan-os-9-0-15-addressed-issues
Also the following KB:
Commit Fails with ID Population Error
Cheers,
-Kiwi.
... View more
05-24-2022
07:22 AM
Hi @lionelgalvan1 ,
I've experienced this before. That said, I wasn't able to identify the root cause because lacked time for troubleshooting 😞
restarting device server and mgmt server remedied the issue for me (as your screenshot indicates the device server might have an issue).
NOTE: this will impact production so make sure to do this in a maintenance window.
Might want to generate a tech support file first for analysis.
Cheers,
-Kiwi.
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