About JayGolf

Hi @qmso475 ,   The /reports_gen process is a subprocess performed by the mgmtsrv process. I would recommend reaching out to TAC to fix this issue.   A user experienced a similar issue and found the following:   " TAC noted several issues with the /reports_gen process and needed to log into the firewall with root credentials to fix.   report_gen ======== 2021-02-01 01:04:32.936 +0200 Warning: main(pan_report_gen.c:2178): ========= REPORT_GEN(20558): Done ========== 2021-02-01 02:47:07.749 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1213590405.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1212651820.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1211713235.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1210774650.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1209836065.log TAC noted several issues with the /reports_gen process and needed to log into the firewall with root credentials to fix.   report_gen ======== 2021-02-01 01:04:32.936 +0200 Warning: main(pan_report_gen.c:2178): ========= REPORT_GEN(20558): Done ========== 2021-02-01 02:47:07.749 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1213590405.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1212651820.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1211713235.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1210774650.log 2021-02-01 02:47:07.750 +0200 Error: pan_logdb_construct_loghdr(pan_logdb_utils.c:811): Failed to open file /opt/pancfg/mgmt/logdb/traffic/1/20210130/pan.1209836065.log" ... View more

Thanks for sharing @CHARRIER ! ... View more

Hi @raji_toor ,   For captive portal , you can create an authentication policy rule with the zones available in your firewall.    Here is a doc on configuring captive portal.    As far as response pages, those are created for internal users try to access a URL. ... View more

Hi @Pankaj_Dhobe ,     The procedure in Deploy a Wildfire Cluster shows how to create and configure a WildFire HA (high availability) pair and to add additional appliance nodes to a cluster.     ... View more

Hi @qmso475 ,   A user experienced a similar issue and TAC found several issues with the /reports_gen process and needed to log into the firewall with root credentials to fix it.    Here's a link to the discussion post.  ... View more