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‎11-30-2017

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Nov 30, 2017
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Content package downloaded but installation could not be scheduled

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‎05-04-2015 03:54 PM

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Member Since	‎12-14-2011 11:36 AM
Date Last Visited	‎11-30-2017 09:56 PM
Posts	2

I get this error on a fairly frequent basis, probably at least a few times a day with 2 of my PA200 firewalls. It mostly happens with Wildfire updates, which is scheduled to download and install every half hour at 15 minutes past. I have the rest of the updates scheduled daily at the top of the hour and half hour marks, so they shouldn't interfere with Wildfire update and install process. The 2 logs that are generated are: - Content package downloaded but installation could not be scheduled - Failed to upgrade Wildfire package to version <unknown version> The relevant output from "less mp-log ms.log" command is: 2015-05-04 14:45:34.260 -0700 File successfully downloaded 2015-05-04 14:46:11.629 -0700 Error: pan_mgmtop_do_install_content(pan_ops_content.c:4643): failed to install latest WildFire 2015-05-04 14:46:11.990 -0700 Error: pan_jobmgr_process_job(pan_job_mgr.c:1837): CONTENT INSTALL job failed