I'm attempting to add a custom field to the edit feature in XSOAR and cannot find any documentation when it comes to having that field show up in the edit form when editing multiple incidents regardless of type. When the edit layout is updated for any incident type, it is only used when editing a single incident of that incident type. I've updated each layout's edit form to include the custom field.
Where would this configuration be if it exists at all? Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
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