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Hello Team, We are not able to access the below URL : tn3270e.amadeusprintservices.com As per the website support team they have advised to enabled the below port to access the URL : TCP 9876,443,80 We have already allowed the web browsing traffic for the network . what to do for 9876 port. Please advise. ... View more

We have site to site VPN (both side PA) in our network, I want to send some encrypted traffic over the tunnel , How the palo alto will decide the encrypted traffic not to be scanned (threats) and filtering rule also not applied for the those traffic. Please suggest. ... View more

Hello Team, Can anyone please explain me how the Panorama and Firewall connection works. Connection Type , Port, Type of Traffic etc.. Thanks in advance Regards Amber Tiwari ... View more

Hello Team, We got the below threat alert from the panorama and not able to understand the most of the part , like source and Destination . Both IP looks the outside my network but still its showing the rule: Outbound_Default_URL_IPS . One of my outbound policy with threat prevention rule. Can any one please explain me this . Wondering How can an external IP be the source IP on an internal interface of the firewall? THREAT ALERT : high : 169.254.254.238 -> 169.254.255.255 Microsoft Windows NAT Helper DNS Query Denial of Service(31339) alert domain: 1 receive_time: 2014/08/13 03:10:35 serial: 001801004403 seqno: 30536660 actionflags: 0x0 type: THREAT subtype: vulnerability config_ver: 1 time_generated: 2014/08/13 03:10:30 src: 169.254.254.238 dst: 169.254.255.255 natsrc: natdst: rule: Outbound_Default_URL_IPS srcuser: dstuser: srcloc: 169.254.0.0-169.254.255.255 dstloc: 169.254.0.0-169.254.255.255 app: dns vsys: vsys1 from: trust to: untrust inbound_if: ethernet1/2 outbound_if: ethernet1/1 logset: Panorama time_received: 2014/08/13 03:10:34 sessionid: 7567 repeatcnt: 1 sport: 53 dport: 53 natsport: 0 natdport: 0 flags: 0x80000000 proto: udp action: alert cpadding: 0 threatid: Microsoft Windows NAT Helper DNS Query Denial of Service(31339) category: any contenttype: behavior: 0x0400000000000000000000000000000000000000000000000000000000000000 severity: high direction: client-to-server misc: ... View more

Inbox | Palo Alto Networks Live Hello All,   I have faced the similar kind of issue for panorama , one Job got stuck in 40% and we are not able to commit to the panorama. Also the management CPU was 100.   Well after restart the management server the issue is resolved for clearing the job .but i took the PA support guy to clear the PID to reduce the management CPU utilization.   We have faced this issue twice in continuously two days. Can anyone please advise for the permanent fix for the issue .   We are at  5.1.6 panorama version. Shared with Jive Anywhere https://live.paloaltonetworks.com/inbox ... View more