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About sampley
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- About sampley
05-18-2023
7Posts
5Likes
0Solutions
May 18, 2023Last Visited
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Latest posts by sampley
| Subject | Views | Posted |
|---|---|---|
| 1386 | 03-05-2021 05:30 AM | |
| 6780 | 01-05-2021 06:05 AM | |
| 6674 | 01-05-2021 05:18 AM | |
| 7015 | 12-11-2020 07:50 AM | |
| 7568 | 12-07-2020 09:52 AM | |
| 7708 | 11-26-2020 05:29 AM | |
| 9035 | 11-26-2020 03:54 AM |
My Liked Posts
| Subject | Likes | Posted |
|---|---|---|
| 1 Like | 01-05-2021 06:05 AM | |
| 1 Like | 12-07-2020 09:52 AM | |
| 3 Likes | 11-26-2020 03:54 AM |
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| Member Since | 06-25-2013 07:11 AM |
| Date Last Visited | 05-18-2023 04:37 PM |
| Posts | 7 |
| Total Likes Received | 5 |
03-05-2021
05:30 AM
5.2.5 definitely solved the modern standby issue. What are you seeing?
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01-05-2021
06:05 AM
1 Kudo
TAC says Jan 7th for 5.2.5.
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01-05-2021
05:18 AM
This has been fixed in 5.1.8 -- Tested and confirmed. The fix in 5.2.5 will be released in a couple days -- 01/07 I believe.
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12-11-2020
07:50 AM
TAC just let me know this will be fixed in 5.2.5. From TAC: "When end user locks laptop screen, machine may enter into modern standby. With our initial modern standby support GP re-do network discover after wakeup from modern standby. That causes tunnel to re-created after unlock screen. So, we identify the issue and fix will be targeted on GP app version 5.1.8, 5.2.5."
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12-07-2020
09:52 AM
1 Kudo
The reg key is below and it does fix the issue: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\CsEnabled from 1 to 0. In 5.2.4, it also happens with " No direct access to local network" selected -- for us at least. I'm not keen on fixing this via a registry hack as our configs are controlled by GPO and pretty standard. This issue does not occur in <=5.2.3. So, something changed in a 5.2.4 fix that altered the client behavior.
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11-26-2020
05:29 AM
I do have a case open for this and they’re reviewing logs. I’m cool if it’s just me; however, I’m worried about all our other Windows hosts as everyone is configured the same (via GPO.) One further note, when the device is locked for longer than a minute the screen goes dark per power settings. Despite this, the network is still up — including the tunnel. When I hit the enter key, the screens light up, then I enter my password and hit enter. The connection drops at that moment.
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11-26-2020
03:54 AM
3 Kudos
Seeing some interesting behavior with GP 5.2.4. On Windows 10 1909, GP disconnects when locking then unlocking the desktop. To reproduce: - Connect to your gateway then lock the desktop. Leave the desktop locked for a minute or two. - While locked, the device maintains an active tunnel. This is confirmed by pinging the assigned tunnel address and “show global-protect-gateway current-user | match ‘ip’” - Unlock the desktop. The tunnel drops and GP completely disconnects the moment the desktop is unlocked. This behavior is not seen in <= 5.2.3, nor is it seen on macOS. I’ll also note, the device is not sleeping or hibernating — I am simply locking the screen. The laptop is still connected with an active tunnel right up until the device is unlocked. Give it a try. Let me/us know if it can be reproduced.
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