About Sanjay_Ramaiah

Hi Team, We are facing issues with the M365 via prisma. If we bypass prisma it feels better to access. If it is via Prisma it is pretty slow. Any suggestions on how to troubleshoot this issue. Regards, Sanjay S ... View more

Hi All, We have configured different port for syslog in the PA-460 firewall.  Server Profile > Syslog > Name, Syslog server, Transport, Port(Here we used different port than default 514). But we can still see the syslog traffic is being generated with the default port 514 itself. Is there any additinal steps that i need to follow to get this setup working with the different port? Regards, Sanjay S ... View more

Hi All, I need some information on checking the logs. I see few things like END, DENY, SPYWARE, INFORMATION etc and in the action we see it as allowed. But the access will not be working. May i know what this Log Subtype means and what information will it give us in troubleshooting? When it says ALLOW as action then why in Subtype it is Deny. How to troubleshoot these issues? Regards, Sanjay S ... View more

Hi All, We are facing weird issues with Mobile users accessing the Webex Phone Services. Wifi users connecting to laptop doesn't face any issues. But when the phone is connected to Wifi users are unable to access Webex Phone Services. Not really sure if anything additinal needs to be done for mobile users accessing webex. Users on Android getting the below error and IPhone users not even getting any error but it doesn't work. Any inputs for this is much appreciated. Thank you. Webex can't load sso browser page error 1000:600 Regards, Sanjay S ... View more