This website uses cookies essential to its operation, for analytics, and for personalized content. By continuing to browse this site, you acknowledge the use of cookies.
For details on cookie usage on our site, read our Privacy Policy
For details on cookie usage on our site, read our Privacy Policy
About largomike1
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- LIVEcommunity
- About largomike1
05-07-2023
4Posts
0Likes
1Solution
May 07, 2023Last Visited
User
Activity
User
Profile
Latest posts by largomike1
| Subject | Views | Posted |
|---|---|---|
| 1506 | 05-07-2023 09:08 AM | |
| 2054 | 02-19-2023 06:43 AM | |
| 2577 | 12-19-2022 12:58 PM | |
| 2610 | 12-19-2022 12:02 PM |
User Badges
Community Statistics
| Member Since | 12-19-2022 11:52 AM |
| Date Last Visited | 05-07-2023 12:28 PM |
| Posts | 4 |
05-07-2023
09:08 AM
I finally found a solution that worked for me. It was in a T-mobile forum. Here's a link to the article:
https://community.t-mobile.com/troubleshooting-38/globalprotect-vpn-not-working-with-t-mobile-35992
In case the article is archived, here are the instructions:
Also confirmed reducing MTU value in netsh configuration resolved GlobalProtect VPN issue for Windows 10.
NOTE: You need root/admin access to be able to change it through command line.
1. While connected to VPN, open a Command Prompt CMD (Right Click CMD -> Run Ad Administrator)
2. To verify your Virtual Ethernet Adapter Interface, Type the following:
netsh interface ipv4 show subinterfaces Change Windows MTU Size
3. As mentioned on the above replies. credit Rich T, Type the following:
netsh int ipv4 set subinterface “Ethernet 2” mtu=1300 store=persistent
Replace “Ethernet 2” (keep the quotes) with whatever name your computer uses for the globalprotect virtual interface in ipconfig.
4. Test your sites
Browse some Corp and Internet sites while connected to the VPN.
Note: You may have to restart your VPN connection by disconnecting and reconnecting.
... View more
02-19-2023
06:43 AM
Thanks for you suggestion. I'm pretty sure I tried this and it didn't help. I will give it a try again though as some time has passed and maybe the software (VPN / or the phone) has been improved.
... View more
12-19-2022
12:58 PM
Here's an update. I updated my phone's Global Protect App by downloading the latest version from the Google Play Store. I was able to launch the app on my phone and the internet still worked OK. That's great, however, that doesn't help me as far as using my laptop with the phone's hotspot. The version of Global Protect that my company supports is 5.2.12. I have asked them if they can make a newer version available. I'm awaiting a response.
... View more
12-19-2022
12:02 PM
When using my Google Pixel 7 Phone's hotspot with my laptop, the internet works fine, except when connected to Global Protect VPN. As soon as I connect the VPN (and it does connect), the internet connection is blocked. Websites do not come up in the browser.
Details:
Phone Pixel 7 Pro
Android 13
Network - T-mobile
I have tried creating a new APN with the similar settings as the default APN - except the APN protocol is IPv4. This did not help.
The same issue happens with my phone (not using hotspot). Details:
1- On the phone access the internet - no problem.
2- Turn on the Global Protect APP on the phone - connects fine.
3- No internet access on the phone.
4- Turn off the VPN - internet is fine.
Any help would be greatly appreciated. Can Paloalto networks work with Google on this issue? Thanks!
... View more
Contact Me
| Online Status |
Offline
|
| Date Last Visited |
05-07-2023
12:28 PM
|
Latest Tags
No tags yet
LEGAL NOTICES
Copyright 2007 - 2023 - Palo Alto Networks