About PrabirkBiswas

HI,    I was looking for some answers to another issue and found this question, I know I am quite late to answer this question. But if this helps someone who is looking for the same answer than it will be great. Since few months back I was also looking for the same answer and fixed it with some Googling.    Follow these steps to fix the issue -    Login to the XSOAR Platform. Go to the Settings page. Navigate to ABOUT > Troubleshooting. Under the Server Configuration section, add these two parameters by clicking on “+ Add Server Configuration”: key = <name_of_integration>.<name_of_the_fucntion>.timeout, value = time out value you need , should be something higher than the time your script need to run.                           Example -  key = my_integration.my-multi-table-query.timeout, value = 1440 The <name_of_integration> is the name of the integration, but lowercased and replacing spaces with underscores: if its name its “My Integration v3”, then it is transformed to “my_integration_v3”. Click on the Save button for each added property. ... View more