Thank you for responding to my post. The clients are using GP version 1.2.7-5. I have over 500 users in the environment and they are all using that version as well though. These users computers are Windows 7 -64 Service Pack1. Below is the exact debug from one of the clients. PanGP service Log: 2 Debug( 579): no flushdns key set (T16272) 01/14/14 19:19:59:382 Error( 126): Driver is not installed, reinstall it now! (T12768) 01/14/14 19:37:38:836 Debug( 276): Received session change, event type 7, session 1 (T12768) 01/15/14 08:16:26:030 Debug( 276): Received session change, event type 8, session 1 (T12768) 01/16/14 05:54:02:708 Debug( 276): Received session change, event type 7, session 1 (T12768) 01/16/14 07:15:21:907 Debug( 276): Received session change, event type 8, session 1 PanGP Proxy log: (T2108) 01/16/14 16:51:21:668 Info ( 343): InitConnection ... (T2108) 01/16/14 16:51:21:673 Info ( 351): Connecting to Pan MS Service end (T2108) 01/16/14 16:51:21:673 Debug(1016): Unable to connect to Pan Service
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