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- About RotemTech
02-25-2023
2Posts
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Feb 25, 2023Last Visited
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Latest posts by RotemTech
| Subject | Views | Posted |
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| 553 | 02-23-2023 06:11 AM | |
| 599 | 02-23-2023 01:43 AM |
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| Member Since | 02-23-2023 01:19 AM |
| Date Last Visited | 02-25-2023 04:47 PM |
| Posts | 2 |
02-23-2023
06:11 AM
Thank you for your suggestion.
As far as I understand, to open a support ticket we need to be PaloAlto customer, which is not the case.
I saw here on LIVE community posts requesting correction of false positive flag, so I understand they contacted through the community forum, and got resolution.
Thanks,
Rotem
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02-23-2023
01:43 AM
Dear PaloAlto,
We have learned from virustotal.com that your Palo Alto Networks detection engine flag our software as Generic.ml.
Our new setup file is for new version of Babylon translator program with updated UI - Babylon 12 (version 12.0.0.5), and it does not include any malware or anything malicious.
Virus Total Scanning Result:
https://www.virustotal.com/gui/file/780772b4de4191d5273527fc1693deef228e7a765257e87296fbcb3c0c302f42/detection
Our site: https://www.babylon-software.com/
File Download link: https://www.babylon-software.com/download-babylon/
sha256: 780772b4de4191d5273527fc1693deef228e7a765257e87296fbcb3c0c302f42
This is a false positive on your part and we would kindly ask you to correct it and whitelist it ASAP.
Thank you in advance.
Best regards,
Rotem
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