You can manually request the certificate. This will show you the status of the cert request logging-service-forwarding certificate info This will fetch the cert request logging-service-forwarding certificate fetch Run the first command again in a few seconds to see that it was successful. The "status" link in the GUI should show successful connection. I had to run this on all of my firewalls to get them working. The "Device Connected" dot stayed grey but data was flowing.
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