George, User profile was set to None on account creation, password word entered correctly on both instances, the Role set as Dynamic (Superuser) and a Commit was accomplilshed successfully, verified by log. A new device Administrator account should authenticate locally, as the default admin account does, not the profile made for user logon. All 14 of my other devices worked fine and the configurations are the same for all of them, but this one device simply insists on attempting to authenticate using a profile instead of as a local device account. Case sensitivity is not the issue. Any other ideas welcomed... Ken
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PA-5050 device with software version 4.1.6. In all my devices except one, I was able to create a new Administrator account (Superuser) with password and log on with the account to administer the device. The problem device allows me to create a new account like the others, but I get an "Invalid Username or password" error when I attempt to log on with it Name: Test Authentication Profile: None Password: *************** Confirm Password: *************** Role: Dynamic Superuser I have attached authdlog output. The only problem I see with the Test account login is the attempt to authenticate the user against the shared authentication profile instead of as a local account, as an Administrator account should be. Removing the authentication profiles or changing the sequence in setup does not solve the problem. Is there a configuration change which defaults all device administrator account authentication to the local account?
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