I opened a case in this regard, but in the meantime I would like to know if anyone has the same problem as me. -I'm using version 4.1.8 of PA, the PA -2050 appliance . -User ID agent v.4.1.4.3 is use for authen users. - ad windows, on server 2008, for LDAP. I regularly lose the link between a user and the group associated with that user. Result: I have several rules that give special access , for example, social networks or personal web storage. At the beginning, when creating the rule, it works, but after about a week they stop working . The user is authenticated, in the " MONITOR" I can see the user in the USER column . But I still see a bad rule that is applied to that person. This is the last rule is applied , which provides access to the Internet by default. When this happens, here's what I see in the CLI: - Show user group name domain \ group -1 [1] domain \ user01 [2] domain \ user02 Then I demand groups that are associated with the user " user02" and I get no group. show user -IDs match user -user domain \ user02 : User Name VSYS Groups -------------------------------------------------- ---------------- When it works, the CLI command " show user-IDs match user -user" returns me the right groups associated with the user .
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