About GlenRaven-Rick

We are seeing the issue as well.  In the GP logs we are seeing: (T15964) 12/22/15 10:17:52:802 Error( 306): read(zero byte) failed: 0 >>>>> !!! (T15964) 12/22/15 10:17:52:802 Info ( 184): Error processing receive data from client>>>>> !!! (T15964) 12/22/15 10:17:52:802 Info ( 190): close client socket (T15992) 12/22/15 10:17:52:894 Debug( 142): CheckPanGpAgentThread: PanGPA process 15984 exits, ret is 00e88eb0. (T15992) 12/22/15 10:17:52:894 Debug( 150): GlobalProtect agent terminates unexpectedly. Skip StopThreads().>>>>> !!!     Each time we get a disconnect.   Engineering is looking at it.   I will post when they figure it out ... View more

From the logs on the client I see that the service sees a packet that seems to corrupted and this causes the service to close the connection. (T15964) 12/22/15 10:17:52:802 Error( 306): read(zero byte) failed: 0 >>>>> !!! (T15964) 12/22/15 10:17:52:802 Info ( 184): Error processing receive data from client>>>>> !!! (T15964) 12/22/15 10:17:52:802 Info ( 190): close client socket (T15992) 12/22/15 10:17:52:894 Debug( 142): CheckPanGpAgentThread: PanGPA process 15984 exits, ret is 00e88eb0. (T15992) 12/22/15 10:17:52:894 Debug( 150): GlobalProtect agent terminates unexpectedly. Skip StopThreads().>>>>> !!! Everytime we close out the connection, it is because of this packet that we see. On the firewall I see that the client disconnects with the firewall.   As of now Support nor Engineering has an answer. ... View more