Hi to all, I'm new on PaloAlto PA-500 7.1 version. I've searched on and I think I did not find my case. Sorry if there is not and found it. I have the wifi sessions (via AP aerohive) timeout all in countdown. The users are in domain via LDAP and RADIUS. The default time is 2700 seconds. With CLI command 'show user ip-user-mapping ip' I can see all the information on residual time, device and user. The initial time of 2700 seconds, run in countdown on every case. The ip traffic does not stop or restart the timout. The username switch to unknown. When the time is over, the three KB cases restart session they do not work. With the ip traffic, the state switch from 'No matching record' to 'Unknown' but the session does not work. The only way to restart is off / on of wifi service on device. After this, all work properly. Is possible to refresh session timeout with ip traffic? How can I troubleshooting? Thanks in advance to all.
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