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02-23-2021
65Posts
8Likes
4Solutions
Feb 23, 2021Last Visited
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Latest posts by MikeC
| Subject | Views | Posted |
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| 1622 | 01-26-2021 04:01 PM | |
| 1169 | 01-21-2021 08:43 PM | |
| 1759 | 01-04-2021 07:51 AM | |
| 6938 | 12-11-2020 01:49 PM | |
| 6962 | 12-11-2020 01:30 PM |
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| 3 Likes | 11-22-2020 08:26 PM | |
| 1 Like | 07-23-2020 09:06 AM | |
| 1 Like | 10-04-2019 02:39 PM | |
| 1 Like | 01-10-2019 09:45 AM | |
| 1 Like | 10-08-2018 06:26 PM |
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| Member Since | 08-12-2016 06:17 PM |
| Date Last Visited | 02-23-2021 12:29 PM |
| Posts | 65 |
| Total Likes Received | 8 |
01-26-2021
04:01 PM
Agreed. However, sometimes we need to get them involved and make sure they are passing it along to the proper channels. It's in their best interest, as they won't want to lose customers. There are other good solutions out there. Keep fighting the good fight lol. Did you post your current issue in another thread here? Maybe you'll get an answer faster 😉
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01-04-2021
07:51 AM
It is undeniable at this point. Support is not the same anymore. The wait times are much longer, the responses take days to weeks. At times, the only way to get a response is by escalating the ticket in the support portal. That's not to say its all bad, some of the engineers are very good
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12-11-2020
01:49 PM
Yep, that's what I'm going to do but was trying to avoid it
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12-11-2020
01:30 PM
Has anyone been able to successfully stop this?
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11-24-2020
02:23 PM
@SThatipelly Would you know if the machines generating these alerts have "Intel Optane Pinning Explorer Extensions" installed?
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11-22-2020
08:26 PM
3 Kudos
I'm also seeing this. I would say since this is legitimate software, wouldn't it make more sense for Palo to correct the signature
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11-08-2020
05:23 PM
@BPry Correct, multiple firewalls/panorama. I originally thought it was group mapping, since I do a group include list and these users are not part of any of those groups. What threw me off is, other similar users do show up and they are not part of any of the groups that I include in the group mapping That indeed was the issue though. Very weird that some of the other accounts that are not part of the group mapping were showing up. Thanks !
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11-08-2020
06:32 AM
Two of the users have periods (.) in their display name, but I have other users with this as well. Another user that doesn't show up is a new user, standard, nothing special about it. Seems to be a new issue because a new user that was created in the middle of the week shows up.
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11-07-2020
10:49 AM
Having a bit of an issue but can't seem to pinpoint the solution.. When I go to add a security policy rule, under user, i cannot find specific users. However, when I go to the traffic monitor tab, I can see the user mapping is working from the User-ID agent, since I can find those same users there. Not tied to a specific firewall as I'm not able to find these users on any firewall or panorama. If I add the user by pasting in the distinguished name in the security policy rule, it finds the user, but that is tedious
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10-07-2020
05:15 AM
Hi, Have some users after upgrading to GP 5.1.6 that are getting this error. Has anyone come across this? I've seen it with other DLLs before, but not this specific one. GP seems to be working fine, despite the error The code execution cannot proceed because PsvCtrl.dll was not found. Reinstalling the program may fix this problem Trying to determine what causes it to prevent others from having this issue when 5.1.6 gets activated on those GP portals
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10-05-2020
06:39 PM
Hi All, I'm currently running a virtual panorama 8.1.x , trying to upgrade to 9.0.10. The upgrade failed with below error. Panorama is currently in legacy mode. The system disk is 50GB, there is also an additional 500GB disk. 4vCPU and 16GB of ram. I believe my issue the system disk is too small. I'm aware of this link to migrate the system disk to a new disk. https://docs.paloaltonetworks.com/panorama/9-1/panorama-admin/set-up-panorama/set-up-the-panorama-virtual-appliance/increase-the-system-disk-on-the-panorama-virtual-appliance/increase-the-system-disk-for-panorama-on-an-esxi-server.html#id27229f7c-6701-4fef-9ad7-cb630ea5cbcb Is this all that is needed? Also, in regards to switching to Panorama mode, can I do that even though the logging disk is 500GB, or would I need to add a 2TB disk and migrate the 500 disk to the 2TB disk also? I'm currently using CDL, so I don't really need much space Failed to install 9.0.10 with the following errors. SW version is 9.0.10 Installing [content ] into partition "pancfg" Nothing to install into /mnt/swm/pancfg/... Installing [maint ] into partition "maint" Nothing to install into /mnt/swm/maint/...
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09-25-2020
07:41 PM
@dtran Yes, this has been going on for months (pre-covid). Every time I have to call, wait times are over 1 hour and engineers too many times have been sub-par I have premium support, so my support level is not the issue
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09-24-2020
05:42 PM
Let's not make this more complicated than it needs to be 1) export device state from PA-200 2) take new PA-220, configure basic ip/dns settings, license it, make sure it's the same PAN-OS version as the PA-200, install dynamic updates 3) import device-state on PA-220 4) commit 5) add new serial to Panorama 6) add device to existing device group/template 7) commit to panorama, push config from panorama Done.
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