If you have a decryption policy in place to block access to untrusted sites, the case management portal https://supportcases.paloaltonetworks.com, is blocked because the certificate chain has not been set up properly. https://www.ssllabs.com/ssltest/analyze.html?d=supportcases.paloaltonetworks.com I have tested this from Sydney, Australia and Los Angeles, USA, both resolve to different IP addresses but both are exhbiting the same issue. Do I raise this a standard support case? Thanks, Eugene
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