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About David_Mcmasters
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- About David_Mcmasters
08-26-2021
4Posts
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Aug 26, 2021Last Visited
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Latest posts by David_Mcmasters
| Subject | Views | Posted |
|---|---|---|
| 2934 | 07-14-2020 12:08 PM | |
| 2979 | 07-14-2020 08:21 AM | |
| 3001 | 07-14-2020 07:06 AM | |
| 3037 | 07-14-2020 05:50 AM |
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| Member Since | 12-12-2016 12:13 PM |
| Date Last Visited | 08-26-2021 10:08 AM |
| Posts | 4 |
07-14-2020
12:08 PM
The last response I got is below. Nothing can be done until the fix in 9.0.12 which is slated for December 2020. Hope this information is useful. "You right and that is an excellent question. If engineering is saying that that there is a delay receiving security logs from the windows server when using wmi as transport protocol, I am only seeing the option that those other 2 AD's are not having that delay. In case there is no impact in user based policy you can safely ignored this alert and wait for the fix version on which this alert will be different. I understand the confusion here since the alert is not clear at all, but the background is pretty much that delay of receiving security logs from the Windows Server when using wmi as the transport protocol. Feel free to asked me any other question, it will be a pleasure."
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07-14-2020
08:21 AM
Here is the reply from support. What I understand is engineering will change the severity of the error (It is currently high). Not a fix in my eyes, just makes the message disappear. We'll see what reply comes back. "Making some research I found the same issue on a different case: The feedback received from engineering was that when this log appears, it indicates wmic takes much time on receiving security logs from windows server most likely due to the low throughput. Engineering are working on code change to reduce the severity of this alert and make it more clear for user as this is a common log which should not affect production. This issue will be fixed on 9.0.12, 9.1.6. Both PAN-OS versions are expected by the end of Dec 2020 however this ETA is tentative and can change duo to QA testing and verification factors." My reply back to the engineer was "Thanks I understand you saying “it indicates wmic takes much time on receiving security logs from windows server most likely due to the low throughput” but all 6 servers are on the same subnet. Shouldn’t I be seeing this message about all 6 servers if it was a low throughput issue?"
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07-14-2020
07:06 AM
Here is a screen shot of the USER-ID Agent Setup on the FW. Probing is not enabled. These settings are the same after the upgrade as they were before the upgrade. No errors before the upgrade. I also have individual servers listed in the server monitoring section. I have 6 servers listed but only 4 of them are included in the errors I see. Not sure that screen shot is useful with by blackouts but I did include it.
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07-14-2020
05:50 AM
I have a 5250 that yesterday was upgraded from 9.0.3-h3 to 9.0.9-h1. Right after the upgrade I started getting the same messages. Multiple times a minute. Out of curiosity, did you upgrade your code recently? I will be opening a case with support today. DO NOT CHOOSE WMI in (server name) FOR YOUR USE CASE IF SEE THIS LOG AGAIN IN 60 SECONDS
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