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- About CGSupport
09-22-2020
21Posts
2Likes
0Solutions
Sep 22, 2020Last Visited
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Latest posts by CGSupport
| Subject | Views | Posted |
|---|---|---|
| 1949 | 09-16-2020 08:09 PM | |
| 2049 | 09-14-2020 03:00 AM | |
| 3316 | 08-31-2020 08:30 PM | |
| 3600 | 08-28-2020 01:47 AM | |
| 3604 | 08-28-2020 01:43 AM | |
| 3740 | 08-24-2020 09:48 PM | |
| 1562 | 08-16-2020 10:28 PM | |
| 1582 | 08-09-2020 08:09 PM | |
| 1575 | 07-26-2020 07:49 PM | |
| 3162 | 03-02-2020 08:47 PM |
My Liked Posts
| Subject | Likes | Posted |
|---|---|---|
| 1 Like | 09-16-2020 08:09 PM | |
| 1 Like | 08-31-2020 08:30 PM |
User Badges
Community Statistics
| Member Since | 03-15-2017 10:35 PM |
| Date Last Visited | 09-22-2020 04:34 AM |
| Posts | 21 |
| Total Likes Received | 2 |
09-14-2020
03:00 AM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/Xx9mFMWD2Gsgx6H The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). MD5 and SHA checksum for toropkr_setup.exe file: MD5 69326947fe75f3fae403c25e3c0c3c68 SHA-1 2f01cc2d8cbb4c968c67a22d59296b1bfc525cf0 SHA-256 a694e6588bbfbc8ee87862329eb492d2ae22b0692b3e38a5708bff1d59031425 Thank you! Connective Games Support Team
... View more
08-28-2020
01:47 AM
Please try another link: https://drive.google.com/file/d/1agcMI_uJoLmLOo54cS6GhzRs2A8deEhK/view?usp=sharing Hope now you are able to download the file.
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08-28-2020
01:43 AM
MD5 01719d9b61b9d4d8f06cc48f74babf72 SHA-1 bcd7596e412e07f55e0031a88b643e8fa6b9d1af SHA-256 cee5c15067c7af7dafd46cbfda4188f88752b4e02fbac82442883ce516a88775
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08-24-2020
09:48 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/ZkN4Noy7nBcePDY The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
08-16-2020
10:28 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/Zeo5DtyS8fQ4P7y The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
08-09-2020
08:09 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/rASbcTfod9KKNjp The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
07-26-2020
07:49 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/E9TQNBnSAMgdb6d The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
03-02-2020
08:47 PM
Hello, Here are the details from VirusTotal for our executable file ygs_setup.exe: Name of threat: Generic.ml File Hash: c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1 Link to Virustotal report for the file: https://www.virustotal.com/gui/file/c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1/detection
... View more
03-01-2020
10:44 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: https://cloud.connectivegames.com/index.php/s/wLTSx6ZWW93mSKC The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
02-25-2020
08:21 PM
Dear Dparris, Unfortunately, we are not able to find the instruction pinned at the top of the page. Maybe you could share the link to this instruction? Meanwhile, sometimes our software is detected as malware by Palo Alto software (we use VirusTotal service for checking our software). However, in reality, this is not true. We weekly check our software for so-called false positive detection with the help of Virus Total online-service (https://www.virustotal.com). Here are the results of such checking: https://www.virustotal.com/file/c97115b1d6a00e9052958aa2742679e3559a5eef5df5eea3b988c858344e88c1/analysis/1582493483/ As you can see no other antivirus shows this result. What should we do to prevent our software from being detected as malware? How can we send you the executable file of our software for further investigations on your side? Thank you for cooperation! Connective Games Support Team
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02-24-2020
10:49 PM
Hello! We have checked our software on VirusTotal and see false positive detection (Generic.ml). Please check the protected zip file with the sample: http://bit.ly/2HT4l4E The archive also contains a link to VirusTotal reports. The password for zip file is “infected” (without quotes). Thank you! Connective Games Support Team
... View more
05-29-2018
08:10 PM
We as software producer do not commonly sign our products with a certificate. Because our customers will hardly pay for it. This is definitely an algorithmic error which falsely detects our software as malware. We believe it affects not only our software but others as well. Please try to find a solution to whitelist our software. I am looking forward to hearing you. Thanks!
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05-27-2018
10:23 PM
Good day! Yesterday we got another false malware detection. There are 49 files with different SHA. So we uploaded the new archive with files to google drive. Please, check https://drive.google.com/file/d/1gpTBOWDqoTcf1qYFzlNdOuuF4EV_Dxyx/view?usp=sharing
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