This client used to be fine. Then we upgraded it and some silly Windows notifications kept popping up which were annoying and, more importantly, caused the textboxes to lose focus while you are typing a password/key. Now we're up to v4.0.0-90 and this may be the worst yet. Someone decided to remove the password field completely! I'm not sure what was in the mind of the design genius on this one, but our company uses the password field to enter the challenge key when you are traveling internationally and have no cell coverage in the form of: <password>,<key:6> This is a great thing to do yet with this new, incredibly awful client, I have to wait for it to realize the credentials from the last time are wrong for it to popup a modal to re-enter it. This way, instead of just clearing the last 6-digits of my key in a visible password field, I have to type it all over again! Arrghh! Every time PAN upgrades this client, I feel like Charlie Brown attempting to kick the football. I hope it will be better, but it throws me on my back every time. Ever do end-user testing? Or is your motto?: "END user testing!"
... View more