Hi, I have recently found this topic, but I have the same problem. We have PAN OS 9.1.7 which already have predefine ssl decryption exclude list contain *.kakao.com, even I have added more kakao.com domain into the exclude list or add the url category or destination with kakao IP address in the no decryption policy, while other traffic like web-browsing and ssl will decrypt. It is still failed to login Kakao talk when ssl decryption in place. The only way to make Kakao talk work is to NOT decrypt everything, with the no decrypt rule place at first in the decryption policy pool. Would anyone please help to suggest, my aim is to make the Kakao talk works and we can still decrypt normal http/https traffic. Thank you
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