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About IanKnigston
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- About IanKnigston
06-15-2017
4Posts
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Jun 15, 2017Last Visited
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Latest posts by IanKnigston
| Subject | Views | Posted |
|---|---|---|
| 1668 | 06-05-2017 06:36 AM | |
| 2123 | 05-19-2017 02:52 AM | |
| 3466 | 04-26-2017 05:21 AM | |
| 3505 | 03-30-2017 03:11 AM |
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| Member Since | 03-30-2017 01:12 AM |
| Date Last Visited | 06-15-2017 04:59 PM |
| Posts | 4 |
06-05-2017
06:36 AM
Hello dear support! This and another files keeps getting flagged each time we release an updated version of it. Would it be possible to fix your system to prevent triggering so many false positives on our files? I’d really appreciate you getting this resolved soon. File Hash: e4c9b04daaa407c95a4270a270b18829624de3d827d312647e545c2acb46aacb Current VT Verdict: generic.pup Link to Virustotal for the file: https://www.virustotal.com/en/file/e4c9b04daaa407c95a4270a270b18829624de3d827d312647e545c2acb46aacb/analysis/1496662045/ Description: False positive detection in driver-updater-setup.exe with Palo Alto Networks definition version 20170605 on VirusTotal. Link to download: https://tweakbit.com/driver-updater/ File Hash: 064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750 Current VT Verdict: generic.pup Link to Virustotal for the file: https://www.virustotal.com/en/file/064c49891e9706996ed161e3043de0f2c5d1c1e253bb81a65ea4b4d74e2db750/analysis/1496661923/ Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170605 on VirusTotal. Link to download: https://tweakbit.com/pc-booster/ Thank you. Best regards, Ian Kingston http://www.tweakbit.com
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05-19-2017
02:52 AM
Hi, Please help us to solve our problem. Your antivirus detect our programs as virus. Please remove false-positive detects (generic.pup) from our programs File Hash: 8ea9dff8dfb90b605eba72b4b803b178f06df5c336c2e74bc329660f12ff93ea Current VT Verdict: generic.pup Link to Virustotal for the file: https://www.virustotal.com/en/file/8ea9dff8dfb90b605eba72b4b803b178f06df5c336c2e74bc329660f12ff93ea/analysis/1495184498/ Description: False positive detection in driver-updater-setup.exe with Palo Alto Networks definition version 20170519 on VirusTotal. Link to download: http://www.tweakbit.com/driver-updater/download/ File Hash: 044a8f27b198701805cd3e4581e174ad245664faa3b4164a86e5fcffa8c1a528 Current VT Verdict: generic.pup Link to Virustotal for the file: https://www.virustotal.com/en/file/044a8f27b198701805cd3e4581e174ad245664faa3b4164a86e5fcffa8c1a528/analysis/1495184626/ Description: False positive detection in pc-booster-setup.exe with Palo Alto Networks definition version 20170519 on VirusTotal. Link to download: http://www.tweakbit.com/pc-booster/download/ Thanks in advance and have a good day!
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04-26-2017
05:21 AM
Hi, Sorry for delay. Please help us to solve our problem. Your antivirus detect our programs as virus. Please remove false-positive detects (generic.pup) from our programs File Hash: 1f82a631c1ecb909dfaceb9ae672d6fbc8e0afb2bf9730047b94bb6d8e95f246 Current VT Verdict: generic.pup Link to Virustotal for the file: https://virustotal.com/en/file/1f82a631c1ecb909dfaceb9ae672d6fbc8e0afb2bf9730047b94bb6d8e95f246/analysis/1493204680/ Description: False positive detection in pc-repair-setup.exe with Palo Alto Networks definition version 20170426 on VirusTotal. Link to download: https://tweakbit.com/pc-repair/ File Hash: d273034ee352811396674829b7cc1ac566fc3f69589e0fb5303126e608c9b80e Current VT Verdict: generic.pup Link to Virustotal for the file: https://virustotal.com/en/file/d273034ee352811396674829b7cc1ac566fc3f69589e0fb5303126e608c9b80e/analysis/1493207936/ Description: False positive detection in fix-my-pc-setup.exe with Palo Alto Networks definition version 20170426 on VirusTotal. Link to download: https://tweakbit.com/fix-my-pc/ File Hash: 8fe14e0a5a74101cdaff2ee8caa3d518a67451deab3c39894a0efbd103ed0930 Current VT Verdict: generic.pup Link to Virustotal for the file: https://www.virustotal.com/en/file/8fe14e0a5a74101cdaff2ee8caa3d518a67451deab3c39894a0efbd103ed0930/analysis/1493208399/ Description: False positive detection in driver-updater-setup.exe with Palo Alto Networks definition version 20170426 on VirusTotal. Link to download: https://tweakbit.com/driver-updater/ Thanks in advance and have a nice day!
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03-30-2017
03:11 AM
Dear Sirs, My name is Ian and I represent TweakBit. We have recently released a new version of our products and it is detected by you as “generic.pup”. Please help us to solve this issue asap. DriverUpdater generic.pup - http://downloads.tweakbit.com/en/pc-repair/ppc/stub/pc-repair-setup.exe generic.pup - http://downloads.tweakbit.com/en/pc-repair/source/velis/stub/pc-repair-setup.exe generic.pup - http://downloads.tweakbit.com/en/pc-repair/aff/stub/pc-repair-setup.exe All files are here: https://www.dropbox.com/sh/xrmu3oo6nv6j0kp/AADIOyOMdIvHSAaKrjqgHuLqa?dl=0 Looking forward to your reply.
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