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- About Bstermer
05-26-2023
6Posts
1Like
2Solutions
May 26, 2023Last Visited
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Latest posts by Bstermer
| Subject | Views | Posted |
|---|---|---|
| 3082 | 03-27-2019 10:51 AM | |
| 2770 | 03-27-2019 10:46 AM | |
| 2805 | 12-21-2018 10:11 AM | |
| 3107 | 12-21-2018 10:00 AM | |
| 2815 | 12-18-2018 01:14 PM | |
| 3137 | 12-05-2018 10:49 AM |
My Liked Posts
| Subject | Likes | Posted |
|---|---|---|
| 1 Like | 12-05-2018 10:49 AM |
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| Member Since | 04-25-2017 04:39 PM |
| Date Last Visited | 05-26-2023 03:00 PM |
| Posts | 6 |
| Total Likes Received | 1 |
03-27-2019
10:51 AM
The feature request number for this is FR ID: 9283. If you have any questions you can reach out to your Sales Engineer and provide them with that FR ID number for status updates.
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03-27-2019
10:46 AM
This is the reply I received: Thank you for contacting Palo Alto Networks Technical Support. At this time, our quarantine function will only isolate executable files. We do not have office file or DLL quarantining as an available function. If you wish to file a feature request, our recommendation would be to speak with your account team, so they can file the request and coordinate with product management for prioritization and any necessary roadmap conversations. I hope this clarifies, do you have any additional questions or concerns?
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12-21-2018
10:11 AM
Hello, A support case has been opened to address this issue. Thank you.
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12-21-2018
10:00 AM
Hello efrancis, Thank you for the reply. A support case has been opened for this request. Best regards.
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12-18-2018
01:14 PM
Hello to all, We are migrating to Traps 5.0 and are excited about the built in scanner but noticed that even though the scanner identifies malware in a .dll or MS-Office macro in a Word or Excel document it does not quarantine the file so it remains on the targeted system until another product scans the device to remove the file. What is the rationale behind not quarantining an identified malware dll or MS-Office type file with the Traps 5.0 scanner? Thank you.
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12-05-2018
10:49 AM
1 Kudo
Hello, I am new to this board so if this is not the correct route for a feature request then I apologize. I would like to request a set of filters be added to the Actions Tracker screen to help admins find items quicker, such as Type = Scan Endpoints or Upgrade Agent. UPDATE: After working with Actions Tracker it would be nice to be able to filter by Status as well. Having to go through pages of listings to find all that are still pending is time consuming. Thank you.
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