The firwall PA500 had a poweroff and boot,and after reboot the PA500 get a error with "Error: sysd_construct_sync_importer(sysd_sync.c:328): sysd_sync_register() failed: (146) Unknown error code Error: unable to connect to Sysd" When the device boot finished,the NIC port on dataplane did not power up and did not work. We could connect PA500 using console or mgmt interface. In the file brdagent.log, the port does not power up normol, such as blow: "* PAN BrdAgent (v2.0) * 2021-04-27 16:35:26.059 +0800 Start time. 2021-04-27 16:35:26.143 +0800 sysd worker[1]: fff60ec210: starting up... 2021-04-27 16:35:26.143 +0800 sysd worker[0]: fff64ec210: starting up... Version string: 2.1 2021-04-27 16:35:28.197 +0800 Reading cfg.brdagent.dp.module_dir 2021-04-27 16:35:28.199 +0800 Using given module dir /usr/local/lib64/brdagent 2021-04-27 16:35:28.200 +0800 Loading: libports.so... * -- Peregrine-port Board Support * * Revision: 2.1 * Model: PA-500 * Serial: 009401039360 * Mac: 34:e5:ec:54:5a:00 * Mac-Count: 254 * 2021-04-27 16:35:29.578 +0800 MAC initialization: success 2021-04-27 16:35:29.745 +0800 I2C and Uplink MAC initialization: success 2021-04-27 16:35:29.866 +0800 PHY initialization: success 2021-04-27 16:35:29.945 +0800 Port mapping initialization: success 2021-04-27 16:35:29.955 +0800 libports.so done 2021-04-27 16:35:29.955 +0800 Loading: libocteon.so... 2021-04-27 16:35:30.001 +0800 Interface 0: RGMII 2021-04-27 16:35:30.004 +0800 Interface 0: RGMII 2021-04-27 16:35:30.005 +0800 Interface 0: RGMII 2021-04-27 16:35:30.006 +0800 Verifying GMX3 link 2021-04-27 16:35:30.006 +0800 libocteon.so done 2021-04-27 16:46:56.278 +0800 Port 1: Power up 2021-04-27 16:46:56.287 +0800 Port 2: Power up 2021-04-27 16:46:56.297 +0800 Port 3: Power up 2021-04-27 16:46:56.305 +0800 Port 4: Power up 2021-04-27 16:46:56.314 +0800 Port 5: Power up 2021-04-27 16:46:56.321 +0800 Port 6: Power up 2021-04-27 16:46:56.329 +0800 Port 7: Power up 2021-04-27 16:46:56.335 +0800 Port 8: Power up 2021-04-27 16:46:58.296 +0800 Port 5: Up 100Mb/s-full duplex 2021-04-27 16:46:58.299 +0800 Port 5: MAC enabled 2021-04-27 16:46:59.005 +0800 Port 6: Up 1Gb/s-full duplex 2021-04-27 16:46:59.006 +0800 Port 6: MAC enabled 2021-04-27 16:46:59.010 +0800 Port 8: Up 1Gb/s-full duplex 2021-04-27 16:46:59.010 +0800 Port 8: MAC enabled * * PAN BrdAgent (v2.0) * 2021-10-01 10:28:23.454 +0800 Start time. 2021-10-01 10:28:23.641 +0800 sysd worker[1]: fff60ec210: starting up... 2021-10-01 10:28:23.641 +0800 sysd worker[0]: fff64ec210: starting up... Version string: 2.1 2021-10-01 10:28:25.644 +0800 Reading cfg.brdagent.dp.module_dir 2021-10-01 10:28:25.646 +0800 Using given module dir /usr/local/lib64/brdagent 2021-10-01 10:28:25.647 +0800 Loading: libports.so... * -- Peregrine-port Board Support * * Revision: 2.1 * Model: PA-500 * Serial: 009401039360 * Mac: 34:e5:ec:54:5a:00 * Mac-Count: 254 * 2021-10-01 10:28:26.641 +0800 MAC initialization: success 2021-10-01 10:28:26.829 +0800 I2C and Uplink MAC initialization: success 2021-10-01 10:28:26.949 +0800 PHY initialization: success 2021-10-01 10:28:27.089 +0800 Port mapping initialization: success 2021-10-01 10:28:27.120 +0800 libports.so done 2021-10-01 10:28:27.135 +0800 Loading: libocteon.so... 2021-10-01 10:28:27.168 +0800 Interface 0: RGMII 2021-10-01 10:28:27.171 +0800 Interface 0: RGMII 2021-10-01 10:28:27.171 +0800 Interface 0: RGMII 2021-10-01 10:28:27.172 +0800 Verifying GMX3 link 2021-10-01 10:28:27.172 +0800 libocteon.so done * * PAN BrdAgent (v2.0) * 2021-10-01 12:58:41.471 +0800 Start time. 2021-10-01 12:58:41.610 +0800 sysd worker[1]: fff60ec210: starting up... 2021-10-01 12:58:41.610 +0800 sysd worker[0]: fff64ec210: starting up... Version string: 2.1 2021-10-01 12:58:43.654 +0800 Reading cfg.brdagent.dp.module_dir 2021-10-01 12:58:43.656 +0800 Using given module dir /usr/local/lib64/brdagent 2021-10-01 12:58:43.657 +0800 Loading: libports.so... * -- Peregrine-port Board Support * * Revision: 2.1 * Model: PA-500 * Serial: 009401039360 * Mac: 34:e5:ec:54:5a:00 * Mac-Count: 254 * 2021-10-01 12:58:45.070 +0800 MAC initialization: success 2021-10-01 12:58:45.363 +0800 I2C and Uplink MAC initialization: success 2021-10-01 12:58:45.482 +0800 PHY initialization: success 2021-10-01 12:58:45.610 +0800 Port mapping initialization: success 2021-10-01 12:58:45.648 +0800 libports.so done 2021-10-01 12:58:45.648 +0800 Loading: libocteon.so... 2021-10-01 12:58:45.764 +0800 Interface 0: RGMII 2021-10-01 12:58:45.767 +0800 Interface 0: RGMII 2021-10-01 12:58:45.767 +0800 Interface 0: RGMII 2021-10-01 12:58:45.768 +0800 Verifying GMX3 link 2021-10-01 12:58:45.769 +0800 libocteon.so done *" Also, we had find a error with task in web ui that auto commit failed: Error:Threat database handler failed (Module:device) Commit failed Failed to commit policy to device I want to know, what the problem happend for this device and how could I do for this problem?
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