About ddelcourt

@jhache wrote: What are QuickStart services? Great question Jerry... QuickStarts are a suite of technology specific outcome based offerings. Each of these have defined deliverables as well as boundaries that define the offering. Keep in mind that QuickStarts may not cover the entire scope of your project and if they do not we can always set up some time with you to discuss your specific project requirements and provide a customized services offering.   Please take a peek at our Professional Services offerings available at https://www.paloaltonetworks.com/services/consulting and contact your Account Manager for more information. ... View more

@tawilkins wrote: Hi PS team,   How do I find a partner in my region who can deliver Professional Services? Great question Tanya!  Please view our CPSP Listing Page:  https://www.paloaltonetworks.com/services/cpsp-partners   Also be sure to check in at our program alias to ask about others not listed here.  Our partners are continuously in flight towards completion of workshops and credentials to increase their capability to serve our customers, updated posting to the page takes respective cycles. ... View more

@ddelcourt wrote: What are the different offerings for the PS Extended Expertise Program? There are several options in the Extended Expertise program to provide flexibility for our customers, they are:   PS Extended Expertise - consists of a remote Designated Consultant with no credits. Consultant manages 2 customers, scheduled every other week, or average of 80 hours a month. PS Extended Expertise Plus - consists of a remote Designated Consultant with 500 credits (equal to $50,000) to spend on outcome based bundles. PS Extended Expertise Dedicated - This consists of a Dedicated Consultant with no credits. This offering is in line with the legacy Resident Engineer program. Consultant can be on-site or remote. PS Extended Expertise Dedicated Plus - This consists of a Dedicated Consultant with 500 credits (equal to $50,000) to spend on outcome based bundles. Each of the above base offerings will support one “core expertise” designed to identify and provide the right Consultant to support your primary objective, they are: NGFW/Prisma Access CloudGenix VM Series - Private Cloud Cortex XDR Cortex XSOAR Prisma Cloud VM Series - Public Cloud   ... View more