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About matin.logmein
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- About matin.logmein
10-05-2017
5Posts
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Oct 05, 2017Last Visited
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Latest posts by matin.logmein
| Subject | Views | Posted |
|---|---|---|
| 2406 | 09-12-2017 08:08 PM | |
| 3034 | 09-12-2017 07:57 PM | |
| 3034 | 09-12-2017 07:53 PM | |
| 3763 | 08-24-2017 12:21 PM | |
| 3054 | 08-24-2017 12:15 PM |
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| Member Since | 08-24-2017 11:30 AM |
| Date Last Visited | 10-05-2017 04:06 PM |
| Posts | 5 |
09-12-2017
08:08 PM
We have recently deployed Traps for Mac and we are running into issue where traps for mac halting xcode from executing an xcode project as seen here: We have confirmed that after removing Traps for Mac this xcode project runs. The project is run /bin/ls /. This was a generic test xcode project one of the devs within my company made so IT can reproduce the issue. Any assistance would be greatly appreciated. Client logs do not state anything to do with xcode or an issue/unathorized/error.
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09-12-2017
07:57 PM
@efrancis - Thanks for the advice. We have moved the installation of Traps for mac to the end of our deployment process. We have escalated the issue, the standalone installer, the script, client logs and server log at the time of installation to PaloAlto Support. It seems they are a little baffled since this has been going on for over a month now.
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09-12-2017
07:53 PM
@MichaelMelone- thanks for the advice. I do not have access to make any changes or see any changes on the ESM in anyway. I have escalated my issue to my internal networking team who manages this product for my company. From what my networking team has relayed to me. The executable does not get evaluated by the ESM and no log of the issue or interaction with the specific client is sent to the ESM so whitelisting in hash control seems impossible unless there is a manual way of doing it. We get no alarms from the client or alerts on ESM from what I am aware of from our networking team.
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08-24-2017
12:21 PM
The only way we could stop traps was to run the uninstall, perform the task that was halted by traps and reinstall.
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08-24-2017
12:15 PM
Just curious if anyone with Traps for Mac deployed in there enviroment and has JAMF Pro/Casper are experiencing policy deployment issues. We recently rolled out traps for mac and found that some jamff policys that contain scripts such as bash scripts to custom unix executables to perform unattended installations, Traps for mac would pause/halt the unix process and the unix process would never finish. No log entries are send to the Traps server indicating the pause/halt on the client computer. We are currently attempting to figure out why and a way to whitelist the jamf binary and all spawned off process as known good on the traps server if possible to stop the client side pause/halt . Any suggestion would be greatly appreciated.
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