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hi, we cant use automated updates since Nov 24 th .when i try to update from dynamic updates it gives this error. ” Failed to check content upgrade info due to generic communication error. Please try again later ” . when i try to update from file it looks like this. 221-813, 221-813             Unknown           Unknown           0 KB       Unknown same thing for the antivirus updates and software too. and its extremely slow when you commit changes or when you browse device from dashboard or other tabs. when you restart the device( we have to do this every morning) it start s serving users after 15 minutes and all our operation stops during this time. url filtering works unstable. It works great for 5 hours then it stops blocking web pages. and we made custom url categories. in all rules custom categories is set to allow. but it is not working. we need urgent support . if this is going like this we will have to let go of paloalto firewall 2020. and find another alternative. th x ... ... View more

Is it ok to have only 20mb of free memory left out of 1gb on your 2050 device ? ... View more

Noticed this while searching some answers about dynamic URL filtering in the help files. Enable dynamic categorization Select to enable dynamic URL categorization. URL categorization takes advantage of a URL filtering database on thefirewall that contains up to 20 million entries of the most popular URLs and other URLs for malicious categories. The BrightCloud URL filtering database has more than 100 million entries and may be able to resolve requests that the local database is unable to categorize. To configure the system response when a URL remains unresolved after a5 second timeout period, use the Category and Action settings in this window (see Category Action later in this table). Select the action for the category “Unresolved URL.” says the help file, but actually there is a check box named Dynamic URL Filtering . Is there any way that I can update the help files? ... View more