Hi Hulk, the problem is that the test url command categorizes the website ea.sendcpt.com as malware-site whilst the brightcloud website is categorizing it as business-and-economy. All possible commands have used i.e. clear url-cache all delete dynamic-url host name ea.sendcpt.com etc... Yes, the website is correctly classified by Brightcloud but misclassified by the firewall. When brightcloud is categorizing it correctly, there is no need for custom url category. Is there anything missing that needs to be addressed.. how can we have a website actually contact the cloud manually?
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