Mac taking very long time connecting to global protect gateway. We are using the clinet version 4.1.11-9. Pre-log on always on VPN. It tries and tries until it connects. Sometimes it drops the VPN and tries to reconnect. All I see suspicious from the logs are below. Can anyone please assist with this ? P 98-T7431 Sep 18 10:11:16:160862 Info ( 346): EVP_DecryptFinal_ex failed P 98-T7431 Sep 18 10:11:16:160867 Info ( 657): pan_get_password failed. P 98-T7431 Sep 18 10:11:16:160870 Info ( 260): Failed to retrieve passphrase P 98-T7431 Sep 18 10:11:16:189752 Debug( 381): m_bUserAuthentication is set to false. P 98-T7431 Sep 18 10:11:16:189774 Debug( 388): Auth failed. Private header is auth-failed-password-empty P 98-T7431 Sep 18 10:11:16:189781 Debug( 391): Auth failed empty password for portal P 98-T7431 Sep 18 10:11:16:189837 Debug(7025): Portal config is NULL. P 98-T7431 Sep 18 10:11:16:189849 Debug(6335): portal status is User authentication failed. P 98-T7431 Sep 18 10:11:16:189860 Debug(5200): --Set state to Disconnected P 98-T7431 Sep 18 10:11:16:189865 Info ( 584): return without process!!!! socket=-1, os=16 P 98-T7431 Sep 18 10:11:16:189870 Debug(5698): In prelogon, failed to get portal configuration. P 98-T7431 Sep 18 10:11:21:258615 Debug(7606): ProcessServerPortal failed P 98-T7431 Sep 18 10:11:21:258646 Debug(1556): ----portal processing starts----
... View more