About K.Arne

@DonohoeRobertHi. I tried almost everything that you told me to check with success, the client still doesn't connect. I did not try hip though, as I'm not sure what it is, same with the filters, don't know where to apply them. ... View more

@BPryI did indeed replace it with my username, still no directory. ... View more

@BPryThis mac doesn't have /Users/$USER/Collect as a directory at all. The other one I already tried deleting without success. ... View more

@BPryI deleted all the files I could find and removed GP. After installing it I got the exact same problem. Just to be sure, is there a specific install directory to GP or is it just in the Applications folder? ... View more

@BPryI've looked at some of the log files, but they don't really tell me anything. PanGPS.log P1069-T775 Oct 30 11:47:45:105435 Info ( 581): Received wake notification P1069-T775 Oct 30 11:55:58:271529 Info ( 288): receive sig 15 P1069-T775 Oct 30 11:55:58:271560 Info ( 233): Stop PanGPS P1069-T10511 Oct 30 11:55:58:924416 Info ( 662): debug thread ends P1069-T775 Oct 30 11:55:59:16244 Info ( 468): Main thread run loop stopped. P1069-T775 Oct 30 11:55:59:16509 Info ( 474): killServiceEvent is signaled P1069-T775 Oct 30 11:55:59:16705 Debug( 483): g_isDaemon: 0, g_isPrelogonEnabled: 0, s_quitFromSwithOut: 0, g_needToRestart: 0 P1069-T775 Oct 30 11:55:59:16725 Info ( 495): PanGPS stops P 90-T775 Oct 30 11:56:49:99550 Debug( 330): PanGPS, working directory is /Library/Logs/PaloAltoNetworks/GlobalProtect/ P 90-T775 Oct 30 11:56:49:150052 Info ( 142): ####################### Start PanGPS service (ver: 2.3.0-28) ####################### P 90-T775 Oct 30 11:56:49:150077 Info ( 143): Debug level is 5 P 90-T775 Oct 30 11:56:49:150095 Info ( 144): User is (null), home is (null), login is root P 90-T775 Oct 30 11:56:49:150101 Debug( 146): IsDaemon is 1 P 90-T775 Oct 30 11:56:49:325472 Info ( 70): Shared global defaults: <NSUserDefaults: 0x100701690> P 90-T775 Oct 30 11:56:49:535759 Info ( 191): Couldn't obtain debug level from settings P 90-T775 Oct 30 11:56:49:535948 Info ( 197): PrelogonEnabled is 0 P 90-T775 Oct 30 11:56:49:535960 Info ( 199): Daemon process needs to quit since prelogin is disabled P 90-T775 Oct 30 11:56:49:535966 Info ( 461): StartPanAgent() failed P 353-T775 Oct 30 11:56:55:336118 Debug( 330): PanGPS, working directory is /Library/Logs/PaloAltoNetworks/GlobalProtect/ P 353-T775 Oct 30 11:56:55:336251 Info ( 142): ####################### Start PanGPS service (ver: 2.3.0-28) ####################### P 353-T775 Oct 30 11:56:55:336261 Info ( 143): Debug level is 5 P 353-T775 Oct 30 11:56:55:336273 Info ( 144): User is USER, home is /Users/USER, login is USER P 353-T775 Oct 30 11:56:55:336279 Debug( 146): IsDaemon is 0 P 353-T775 Oct 30 11:56:55:368256 Debug( 178): setreuid to 501 P 353-T775 Oct 30 11:56:55:368607 Info ( 57): Shared user defaults: USER, <NSUserDefaults: 0x1011054f0> P 353-T775 Oct 30 11:56:55:370653 Info ( 70): Shared global defaults: <NSUserDefaults: 0x101105670> P 353-T775 Oct 30 11:56:55:380766 Info ( 549): User Switch Monitor init finished P 353-T775 Oct 30 11:56:55:380784 Info ( 189): Set debug level to 5 P 353-T775 Oct 30 11:56:55:381203 Info ( 197): PrelogonEnabled is 0 P 353-T775 Oct 30 11:56:55:381254 Info ( 499): cannot open /var/run/PanGPS.pid, assume no old instance running P 353-T9999 Oct 30 11:56:55:381310 Info ( 656): debug thread starts P 353-T775 Oct 30 11:56:55:382236 Info ( 34): Mac OS X 10.12.6 /Applications/GlobalProtect.app/Contents/Resources/pangpd_10.9.kext failed to load - (libkern/kext) not loadable (reason unspecified); check the system/kernel logs for errors or try kextutil(8). P 353-T775 Oct 30 11:56:56:630250 Debug( 59): driver installed P 353-T775 Oct 30 11:56:56:630315 Error( 66): Cannot initialize driver: 1 P 353-T775 Oct 30 11:56:56:630334 Info ( 466): Start main thread run loop. Debug_drv.log 10/30/2017 11:56:56.103664[Debug 298]: ioctl return 2 10/30/2017 11:56:56.106636[Debug 298]: ioctl return 2 10/30/2017 11:56:56.106705[Debug 298]: ioctl return 2 10/30/2017 11:56:56.107934[Info 40]: Darwin version 16.7.0 10/30/2017 11:56:56.630025[Info 60]: Install pangpd_10.9.kext finished with result 0 10/30/2017 11:56:56.630095[Debug 298]: ioctl return 2 10/30/2017 11:56:56.630279[Debug 298]: ioctl return 2   ... View more

@Christian_SvendsenThe Mac is running macOS Sierra 10.12.6. There is no option to allow it. ... View more