About Victor.Newsom

Please provide input on the following scenario Current VPN Portal address = vpn1@domain.org (sample ip 1.1.1.1) New VPN Portal address = vpn2@domain.org (sample ip 2.2.2.2)  What is the best way to transition users from the current vpn portal to the new vpn portal and minimize downtime? Is there a way that the new vpn portal address can be automatically added to the Global Protect client settings on the users remote access computer? Thanks ... View more

Is there a way via the CLI or by viewing a log in the gui that I can verify that my Global Protect VPN clients are connecting using TLS V1.2 ... View more

Has anyone been able to configure their firewall so that users will be able to change thier password via the global protect app while using LDAP for authentication and NOT using Pre-Logon ... View more

Has anyone been able to successfully set up Multifactor Authentication using a Palo Alto 5050 firewall and a Microsoft Azure Multifactor Authentication Server using RADIUS Authentication? ... View more

I am currently testing Multifactor Authentication using a Radius Server. 1. I have a test group of users who have been configured on my Radius Server 2. The MFA Radius server is alway reachable via ping/icmp at all times 3. MFA via the Radius Server works as normal for a time period ranging from 24-72 hours (i.e users log in using Global Protect Client and after entering in their Active Directory credentials, they then receive a code via text. Once they enter the code, they are allowed acces to the netowrk. 4. After 24-72 hours, users in my test group no longer receive an autentication code via text after loggin in to the Global Protect Client. After they enter their AD credentials, they are allowed access to the network. 5. In order to get MFA functioning properly again, I have to reboot the MFA Server     Has anyone experienced and resolved this issue? ... View more

I have a group of users that use Sprint and Verizon hot spots in order to establish a VPN connection from a remote location to our corportate network using the Global Protect Agent. Some of the hotspots are experiencing a 2-3 Mbps upload and 2-3 Mbps download speeds. The users at these locations are experiencing VPN disconnection issues such as the following: they will successfully establish a VPN connection to the corporate network via the hot spot and then would be disconnected within 3-6 minutes, the connection does not automatically reconnect, and the users would have to enter in their username and password again in order to connect. Does anyone know if there is a minimum speed requirement for using the Global Protect Agent.   ... View more

After I upgraded my Global Protect Client to version 4.1 i was unable to launch Global Protect from the start menu, but had to launch Global Protect using the system tray icon. Has anyone else experienced this issue or have a resolution. ... View more