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- About relsener
08-10-2022
2Posts
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Aug 10, 2022Last Visited
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Latest posts by relsener
| Subject | Views | Posted |
|---|---|---|
| 3413 | 07-28-2014 11:34 PM | |
| 3561 | 07-28-2014 04:03 AM |
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| Subject | Likes | Posted |
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| 1 Like | 07-28-2014 11:34 PM |
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| Member Since | 12-05-2012 11:33 PM |
| Date Last Visited | 08-10-2022 09:03 AM |
| Posts | 2 |
| Total Likes Received | 1 |
07-28-2014
11:34 PM
1 Kudo
Hello Hulk Thanks for your answer. We found the issue. Somehow on this box was an override on the Issunig CA Certifcate in Certificate Management/Certifcates set. After we removed the overrided Global Protect worked again. Thanks, Ralph
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07-28-2014
04:03 AM
We have upgraded 5 of our BranchOffice firewalls from 6.02 to 6.03 yesterday. All updates went fine except one: We are going to get an issue as soon as we want to connect via Global Protect to the Gateway. The window "Client Certificate Error" pops up: The error log shows: (T1636) 07/28/14 11:56:52:382 Error(8377): pan_obj_get_value() failed with tag client-cert. Returns false. (T1636) 07/28/14 11:56:52:382 Error(11081): Failed to export client cert. (T580) 07/28/14 11:56:52:414 Error(1813): UnsetRoutes: No route installed before (T1500) 07/28/14 11:56:57:883 Error(13454): Wait timeout for process PanGpHip.exe (T580) 07/28/14 11:57:25:242 Error(6122): pre-login error message: GlobalProtect gateway does not exist (T580) 07/28/14 11:57:25:554 Error(6350): unexpected response from server. (T580) 07/28/14 11:57:25:554 Error(5858): Failed to retrieve info for gateway 77.xxx.xxx.xxx (T580) 07/28/14 11:57:25:554 Error(9094): NetworkDiscoverThread: failed to discover external network. The only difference to the others is that we have Dynamic DHCP Client active on the Untrust Interface. However with 6.02 it still worked with this configuration. The Root and GP Certificates are valid and still the same as before we have updated to 6.03. Does anyone know what the problem could be? Can't find anything in the knowledgebase so far. Thanks, Ralph
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